Customer Ratings & Reviews

This is my first smart phone. I'm amazed by the ease of usage and variety of options.

The procedure and service was easy and fast. They give a fair and reasonable offer.

The Samsung S5 is great much faster then my S3 and had no problems with it so far

My first smartphone; easy to use; really great camera. The smartphone is a good size.

Nothing to complain about. Does everything well. Amazing camera options and settings.

I previously owned the Samsung Galaxy S3 and the S5 is leaps and bounds ahead. It's fast and the thinner body is comfortable to hold, so much so that I can hardly bring myself to put a protective case on it. It works well with the other Samsung products I own too.

I just upgraded my Samsung S3 with the S5. LOVE IT! Another great Samsung product!

So far so good . I like that you don't have to go into the phone to take a picture.

would like it to be same size as s3 - fits pocket better - screen is more sensitive so have more false access or butt dials - need to see if can change that

So far this phone has been great. The battery life is fantastic (usually around 48 hours of mixed use). The phone is bigger than the S3 that it replaced and is about as big as I would want a phone to get. The phone seems very fast when running programs and surfing the web. It takes great photos and satisfies all of my phone needs. I am not a "power user" so there are many qualities of this phone I can't vouch for. However, considering the deal I got on it from Best Buy ($150 Phone - $200 Best Buy Gift card for old phone = $50 in my pocket) it is a fantastic deal. I highly recommend this phone to any Android fan as well as any Apple user who is tired of paying too much for a phone without expandable memory.

Love the water resistance, removable battery, and expandable memory of this phone!

love the phone camera a lot better than my s3 features have changed for the better

I love my new phone. I have owned the Samsung S3,4 and now the 5 and I love them.

I've had many smartphones and always had at least one or two wishes but this phone is all around great. It processes fast and has great antennas for both cellular and WIFI use. The water resistance is great and I used to take photos when having a water balloon fight with my daughter. (I should also mention that she used the garden hose too.) Probably one of the best features is the Battery Saver feature which you can turn on and off manually. It turns off excess background functions, reverts to black and white on the screen, and then in return gives you a lot of standby time so that I still have it in case of emergency. Even without using this though, the phone has great all day battery life even with heavy use.

This was an upgrade from the Galaxy 3. The OS runs faster, smoother and looks fantastic. Unfortunately it uses a different pin connector for the charger.

I love it good camera and takes beautiful pictures

This is my first smartphone. Very easy to use. Wish I would have gotten one sooner.

My husband lives this phone. It's easy to use and has all kinds of cool features.

Service at Best Buy was excellent, as always! Will continue to shop at Best Buy.

Excellent overall. Easy to setup and use. Great voice quality. Previously had a Motorola Droid Razr (with the best battery life of any cell phone) but battery life for this phone is very good - not quite the Razr but very good. Only issue is when travelling - either the GPS function or the Wi-Fi runs down the battery - have to remember to shut them off if not needed. Otherwise a terrific phone with a lot of features and very easy to use. This phone is much more sensitive and reliable about finding Wi-Fi and or 4G service. My previous phone did not pick up anywhere near as many networks or get the reception this one does, especially after it got a few years old. Camera easy to use and takes good pictures.