Customer Ratings & Reviews

Not much different! From 4 but still a solid phone.

Good phone, but I expected more continuity from previous Galaxy generations in its operation. Even Best buy and Samsung reps were baffled by some of its functionality. I switched to Verizon from Sprint and find more dropped calls than I had with Sprint. I'm also incredibly annoyed at Verizon's endless attempts to sell me something extra when im just trying to use my phone. For example, there's no way to get rid of the message that asks me if I want to sunscribe to visual voicemail every time I check voicemail. Verizon also refuses to allowcustomers to listen to their voicemails without inputting a password every time. I already entered a password to unlock the phone. Why do I need to do it again to listen to voicemail? Stupid.

I had an IPhone 4s before, and love the new Galaxy 5s. Much better screen and battery life.

This is my first smartphone. I picked it because of the camera, which is great. Phone has so many features which I'm learning. I definately would recommend this phone.

Got this one for my wife and she is very happy with it!!! Happy wife = Happy life []-)

This phone works great. It charges fast, but also loses battery fast. Good smartphone.

First time user and first time to have a smartphone so I'm learning how to maneuver.

My favorite phone so far hands down! I no longer need my expensive camera or video camera because this phone is better. I can't leave to go anywhere without it in my hand.

Verizon is too powerful as is Samsung foremost. The phone is nice does everything but all that resource hungry software but in skimp you on storage .♤time to get my hands on the Internet and phone's not rooted. .such an badly used practice and Verizon and Samsung are working together to make us all poor. Data monatization is too much expense to feel like you are an smart person for doing this of course. ... unless you own stocks with them good idea to have a protection plan to fully empty your wallet every month and minimally annoy those Verizon executives trying to bankrupt you. The phone is nice though.

This is a great up grade from my galaxy 3; I absolutely love the picture quality and the ease of use. However, the phone comes with a bloatware screen that the app can be disabled or uninstalled but then every time I scroll over, a pop up says "application not installed". This is annoying. I should be able to make my home screens function the way I want them to and not be bogged down with unwanted applications-that cost money! I love the memory capacity and the battery is a huge improvement as I had to charge my 3 in the middle of the day, or have an extra battery. I haven't tested the underwater capabilities yet!

I traded in my old, not working very well, smartphone. I was not aware of the $200 trade in till I got to Best Buy and I was sooo happy to get a new phone ONLY PAID TAX that was a good deal! The Samsung GalaxyS5 is amazing and so user friendly that I am thrilled to have this and enjoy all the cool features.The pics are awesome and use it all the time.

I really like my new GalaxyS5. It is very easy to use. I am glad I upgraded my phone

I had an s3 so this is a definite upgrade and the price was better than at Verizon.

I have had this phone for three weeks now. it is my first smart phone. very easy to use.

I love my Samsung Galaxy S5. I love the Best Buy exclusive color. Fun and fast, lots of storage space, and crisp screen.

This phone is great. Crystal clear screen, fast internet connections, awesome camera and good sound quality. I think everyone should have one. Can't wait for the 6.

The battery is better, the speed is better and the display is better than the S4.

I couldn't be happier with this phone. Had a g3 before this one and it's so much faster, especially on my new provider.

I am a loyal Best Buy customer and would recommend it to a friend in a heartbeat.

I love it! It is my first smart phone and it is easy to get use to. So many features! It's like a computer in my hand.