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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 2986 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S 5 4G LTE Cell Phone's excellent camera quality, long battery life, and ease of use. Many also appreciate the large screen size and the phone's additional features. Positive feedback also includes its water resistance and design. A small number of users expressed concern about the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,986 reviews
  • Rated 5 out of 5 stars

    Samsung S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing on this phone. Screen size is just right, if any bigger, the phone wouldn't fit right in my pocket. Everything is very easy to use and you can pretty much change every feature in the setting which is nice. The camera takes awesome pictures though I still need to play around with all the settings. Switching from the 4S to this phone has been the best decision I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is better than the Motorola Droids I had. Wouldn't even consider the IPhone. This thing is awesome and has better than average battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I have always love and swear by Samsung phones. They have always taken a beating and still worked. With my S5 though I have had problems with it Restarting on a whim. Last time I was on an important business call, with speaker phone on, and it decided to restart right during the close of the deal-not good!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best for customer service. I purchased two Samsung S5's and love them. The follow up service is fantastic. Samsung even provides training for those that have purchased this phone. The only problem is the otterbox. It interferes with the voice clarity. Sometimes I have to remove the bottom of the cover in order for the party to understand my message. The phone is full of wonderful technology and is much more sophisticated than my Samsung S3. Best Buy is tops!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the bomb!!! I love everything it. I switched from a galaxy s3 which I also loved. The camera takes awesome pictures, I just love my new phone. : )..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for two months and by far it is the best phone I've had and I've had many. I like that the camera is available right away without unlocking. Photos are first rate too. The finger scan works well when my finger is dry, if my finger is a little moist I have to use the alternate unlock. The battery life has been the best of all my smart phones. With normal use it can still be at 70% at the end of the day. I bought this one because it also has the Ultra Power Saving Mode for extending the battery but so far I have never needed to use it.. Bottom line, this is a great phone.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Good phone some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself works great. A few poor features are the charging port is difficult to open and phone gets hot when it is charging. Other you can also use your old android chargers with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, but battery life sucks! Otherwise seems to be a good phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from GS4 against all reviews and cannot be more happy! Perhaps, my expectations were lower than most people, I didn't expect an alien made phone, just a significant improvement over last year's version...And this is what I've got...Camera...improved, Processor...improved, features...improved, design ...improved (and when I talk about design, I am talking about the phone you hold in your hands that is covered with a case. I compared the S-View GS5 cover with the Dot-View cover on HTC and decided that S5 leather like cover is far better than cheappo dot-view rubber cover. Food for thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texting a iPhone in a group message doesn't work... My droid worked just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy S V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Happy to have battery access and memory expansion possibilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung does it again. This is the 2nd Samsung Galaxy my friend has purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt one of the best phones currently on the market. I thought Samsung took a step back as far as the design of the device itself. I like the back cover more than the S4, but the device itself seems bulkier and edges seem cheaper than those on the S4. I'm not sure why they though it necessary to go from a 5" screen to 5.1". I think people such as myself who don't buy the Samsung Note enjoy the compactness of the Galaxy S phones, especially when keeping them in a pants pocket, etc. All in all it's a great phone, and software and feature-wise there currently seems to be no equal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one over the Black Friday sales. Phone was free with 2 yr activation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem so far. Even after as moderate to heavy use no problem with battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter likes it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment here.....this was my daughters phone, but she did like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats an iPhone easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick and tired of Apple's grip on you? Switch to the Galaxy and enjoy a great looking phone with all of the horse power and applications you really need. Just don't forget to deactivate your imessages (another example of Apple's stranglehold) otherwise you need to call them directly in order to get those texts from those old iPeople.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife likes it, misses her Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it, misses her Iphone, not sure how long we will have Samsungs!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Samsung has provided the best phone on the market. I love the phone. The S5 is a giant leap over my wives S3, but not that much over the S4 that rode in my carry case. Finger print scanner works well with people that are not in the construction trades, but would not work on my worn out mitts. As a smart phone, it is the best that I have ever used or experienced, and believe me, I researched all of the phones on the market before I bought the S5. Still would like to see some metal in the phone instead of the plastic and something revolutionary out of Samsung! Love it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, but wish instructions were easier to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are hard to figure out. Need better accessibility to instructions.

    I would recommend this to a friend