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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 3.3 out of 5 stars with 13 reviews

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62%
would recommend
to a friend

Customers are saying

Customers enjoy the Galaxy S 5 Cell Phone's bright screen and great camera. However, some customers are not pleased with the battery life and the fact that the phone is not unlocked for all carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    At&t compatible

    Rated 5 out of 5 stars

    Samsung quality in Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked as promised. Worked great with AT&T service. Was initially all in Spanish but that was easy to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It you, cannot/do not want to, grab an S6 this is still a great phone. With a nice splash of color on the back this thing will still run circles around most phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly with ATT as promoted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung S5 and the gold color makes it easy to figure out who's phone it is. No problems taking this unlocked phone to ATT to move my existing number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S5 is a wonderful phone with lot of options when compared to S4. Mainly Baterry backup is good.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Baf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that it is globl unlock but it was not , so still i cannot use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung S 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it took a little to get used to, after I had been using the Mega 5.8. It felt different in my hand but after learning about all it can do, I love it now. The color and the performance of the S 5 will keep me loving Samsung items a long time. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    tons of glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has constant super annoying glitches needs improvement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great deal indeed. best buy you're the best

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Call volume

    Rated 3 out of 5 stars

    ok phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. I haven’t had chance to unlock all the features. I took off 2 stars because several "MAJOR" flaws. Very short battery life, the piece covering the charging port is very difficult to remove in order to plug in charger. For ladies that get acrylic nail jobs you will need to always have a point abject available to remove port cover. Samsung needs to redesign the charge port cover with easier access for charging phone. the fingerprint scanner never works, the phone get hot when Im using apps. I not sure if this is normal but Samsung rep says I have too many apps open or the GPS app need to be off. My concern is I use GPS app when traveling and my phone may be damaged from the heat level. Also have some difficulties hooking up to my cars Bluetooth. It seems to disconnect & reconnect constantly however the car works fine with my iphone. also the call volume is not that great when using speaker

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    not unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before i ordered i called customer service if the phone is unlocked was assured it is and can be use internationally unfortunately it was not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investment i have made so far. This is what i needed.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Not really unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only unlocked for some carriers not all. And only USA carriers, not internationally unlocked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only unlocked for some carriers not all. And only USA carriers, not internationally unlocked

    No, I would not recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 56 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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