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Customer Ratings & Reviews

Your price for this item is $919.99

Customer reviews

Rating 4.7 out of 5 stars with 966 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S10+’s camera quality, battery life, and screen size, with many praising its ease of use and the range of features. The phone's lightweight design and ample storage also received favorable comments. However, some customers expressed concerns regarding connectivity issues and the phone's price point. A few also mentioned missing a notification light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 966 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    it feels too cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it feels too cheap for the price it should be a better phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had multiple problems with phone dropping calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple problems with phone dropping calls, and dropping GPS. Called Spring and they gave me a new phone. Said there was a bad batch of S10's apparently I got one. Hoping it doesn't happen to my new phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This phone is slow do not like...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like, Wish I kept my Galaxy 8 plus. My phone is real slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weak Signal Strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret getting the Samsung Galaxy S10 Plus. It has very weak signal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upgraded to new Samsung Galaxy s10+ not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed would return but can't. have Geek Squad but have to pay 200.00 really on a phone that's brand new. I have calls that echo and dropped calls didn't connect properly. I think I got a lemon. It sucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very different, because I couldn't copy everything from old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good paper weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my S6 for this useless junk. Horrible connection everywhere on both data and wifi. Everything takes forever to load or open emails texts, videos . This phone is trash. This is my 4th Samsung and last. Should have went with the pixel. Absolute garbage!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult if you, couldn't transfer all your stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone when it first came out I was forced to do it update about a week later and it jacked my phone up along with hundreds of thousands of other people. Sold the phone back and got an iPhone. I will never buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't let me make or receive calls or texts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work properly when I'm trying to make calls or text at time it want let the sometimes my call or text don't come thru it wiill say network unavailable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Less than 30 days old, already has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 2 weeks. Now keep getting "water in charging port" message. Phone has not been anywhere near water. LDI still shows white. No one can figure out why and no one wants to warranty it. Stay away from this junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Data Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All carriers are having issues with all S10s. I am constantly dropping mobile data. SMS fail to send and download. This is up and down the east coast from SC to VA.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung All my phones and TV's are Samsung. But the S10 for me was a Hugh problem. I had problems with it from day one. I hope they get all the bugs worked out. I went back and got a Note9 which I luv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very unhappy with the S10+ did not live up to its expectations was happy to gwt this phone and very disappointed once I received it. Still with Samsung just different phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt take calls and drops them when they do connect. Texts dont go through no service except when on my home wifi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Neverbuythefirstsamsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ran hot for the first 10 days had to return them to samsung best buy didn't help return policy sucks now have two reworked sell phones that works ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is slippery as heck, yes i know that's a weird this to say but it is true. Also, as cool as the fingerprint reader on screen sounds cool, it's a pain in the butt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get on the network. Can't make calls. Best buy no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a software issue not even a month old. Never dropped or damaged.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shadi, thank you for bringing this to our attention! We would love the opportunity to assist you with this matter. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Not mine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy this, so there is no way for me to write an honest review.

    No, I would not recommend this to a friend