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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.6 out of 5 stars with 689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy S10e's camera quality, size, and ease of use. Many also highlight the positive battery life, ample storage, and the phone's overall performance. The lightweight design is another frequently praised aspect. While some mention pre-installed applications, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 689 reviews
  • Rated 4 out of 5 stars

    Good phone, see how long it lasts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for people with smaller hands. Don't miss/ need the extra camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone, worthy upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 256 GB Galaxy S10e with 8 GB of RAM from a Galaxy S7. My old battery needed charging all the time, and I would experience some lag while running multiple apps (games, android auto, chrome). That has all gone away with the new S10e. The battery is slightly bigger than the S7 (3100 mAh vs 3000) and it seems to manage the battery better. The phone can seamlessly switch between apps, and can run several apps simultaneously. Now, when running android auto in the passenger seat, the phone doesn't lag at all if I want to use other apps at the same time. The phone size is just about the same, but the screen is bigger. I was concerned that the hole punch might be distracting during videos, but it is rarely even a factor. Many videos will not overlay on top of that part of the screen. Even though the camera doesn't have the additional 2x optical zoom lens of the other S10 phones, it still takes great pictures. The fingerprint scanner on the side is very fast and works well. I was happy to see that Samsung kept the 3.5mm headphone jack and the option to expand with an SD card. My old S7 had only 32GB of internal memory and I started to run out of space for apps, since many cannot be installed to an SD card. I don't think I'll ever run out of space with this new hard drive. I am extremely happy with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Nice upgrades even though taking me awhile to figure out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid level phone. Not to big @ can fit into pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this phone is not too big and fits in pockets.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DJ73, we are glad that you are enjoying this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy S6. Does everything I need and more. Love the fingerprint sensor on the power button. It works well, quick and easy. The S6 fingerprint security rarely worked on the first try so I used a pattern instead but that was not very fast either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goodphone to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use once you get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy online and pick up in the store less than 2 hours later. Phone was activated and easy to set up. Best Buy also had a free wireless charger with the purchase. It came via UPS a few days later. It works great, and even charges my S7 in its case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone and screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great phone for a great price. I upgraded from a Galaxy 7. The pink is beautiful and the screen is vivid. The Best Buy staff were knowledgeable and efficient. We got there at 8:00 pm and was out by 8:30 even with the transfer between phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and works great. Love the camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits in my hand, easy to carry around. Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for a decent price for camera and clarity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is outstanding just love it so easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly straight forward phone. Simple to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy transition for Samsung 6. Like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch screen seems to require too firm a touch; not sure if it is not "broken in" or if it is the protective shield which requires a stronger touch. the last Samsung S6 that I had did not require the stronger touch that is required on this S10e.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the s8..not much difference. Do like that it does not have the curved screen so that a case can better protect it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute phone at upgraded from an 8 plus definitely a lot smaller did not realize how small it is but it's nice I purchase the flamingo pink I like it few different things but all in all it's a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal too good to pass up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not planning on upgrading, but Best Buy had a great deal (pre-Black Friday). I did really to to upgrade (previous model lagged just a bit). I love this new phone. All of my content transferred easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific upgrade phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this right as the S20 series was coming out - a savvy buy for people unwilling to pay the $1,000 pricetag for the latest phone (or people like me for whom the latest specs are just overkill).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and familiar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Samsung S10E. Works a lot like the old S6, but the picture quality is amazing. Feels like my old phone in my hands, but when I look at pictures...it's new and improved. Well done Samsung!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jimmy, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth Samsung