Customer Ratings & Reviews
- Model:
- SPHG970UWHT
- |
- SKU:
- 6331912
Customer reviews
Rating 4.7 out of 5 stars with 290 reviews
(290 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Galaxy S10e's camera quality, with many praising the exceptional image quality and ease of use. Positive comments highlight the impressive results and describe the camera as amazing and outstanding. The phone's photographic capabilities are a significant selling point for customers. There were no negative comments reported.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Build quality is not the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice phone but the build quality is not the best. Ever since I bought it the power button feels loose and when the phone vibrates it makes an unpleasant rattling noice like something is loose inside. Samsung support is horrible. After a couple months of having it I took it to a third-party store that is supposed to provide Samsung support. I made an appointment and when I arrived to the repair store the guy told me that all they could do was do a reset and that I had to wait 3 hours (even though I told him that I had an appointment). I'm not sure how doing a reset will fix physical issues of a phone. When I left the store I got an email saying that I missed my appointment. I now have to live with making monthly payments on a phone that is falling apart.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
No, I would not recommend this to a friendRated 3 out of 5 stars
Not impressed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose the 10e because they were out of the Galaxy 10 and I did not want to drive to another store or wait for a phone, plus I liked the small size. The phone has trouble using wifi calling and drops calls a lot in my neighborhood even thought I am connected to a strong wifi signal. I never had this problem with my iPhone. While I do live in the middle of nowhere I have a very strong wifi signal -- I have a nighthawk there is no reason the phone should be dropping wifi calls other than the phone itself having an issue. I did like the smaller size as I was going from an iPhone to an android. I do like that the Andriod Auto and Mirror Link actually work well with my car. I switched from Apple specifically for this reason -- Apple car play would not work with my new car and kept disconnecting -- an issue they have had reported since 2012 and not fixed which to me was unacceptable. I guess every phone has their issues. Personally, I would go with the Galaxy 10 not the 10e if I were to purchase again.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jess, we apologize that this experience has been less than ideal. Here are some links (http://www.samsung.com/us/support/troubleshooting/TSG01001559/) (http://www.samsung.com/us/support/troubleshooting/TSG01001512/) to very helpful articles that will help you troubleshoot the issue! ^Elizabeth
Rated 5 out of 5 stars
Best phone for you price!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best phone I have ever purchased for my wife, it's the best she has ever had!! What a powerhouse for such a small phone! I'm a NOTE fanatic and i'm very impressed with this phone...
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Nice Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Galaxy S6 with this phone. While it's just a drop smaller, it still works really well. It took me a little time to figure out some of the options on it, and where things were now; but once I did, it was all good.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Awesome Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a smaller flagship phone which is exactly what I was looking for as I don't care for stuffing mini tablets in pockets. It has everything you need.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friend- Pros mentioned:Camera quality, Speed
Rated 4 out of 5 stars
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast phone, great camera. Perfect for what I need.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 of these phones. After 3 years of having the S8 they started to wear out. We opted for this upgrade and I'm very pleased. It is similar to the s8 making it easy to use and navigate.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Awesome camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from the 7 to the 10+, still getting used to a couple of things. Such as why my text messages don't come through when I am on the phone. But I will get that looked at. Other than that I love it.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone - Prism Blue (Sprint)
I would recommend this to a friendBrand response from Samsung
Posted .Hello Toni, your satisfaction lets us know we're moving in the right direction. ^Elizabeth
Rated 5 out of 5 stars
More phone than I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need to do everything on my phone. I live in a kind of weak area and wanted a phone that would work more consistently. This phone fits the bill. Also, camera is really great.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Galaxy s10e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and compact. Works well for taking pictures.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone - Prism Blue (Sprint)
I would recommend this to a friendBrand response from Samsung
Posted .Excellent news, Amanda! We are happy to have you as a satisfied customer. ^Elizabeth
Rated 4 out of 5 stars
Digging the camera features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My G8 was bigger. If this G10 matched in size i would have rated 5 stars. The G10 otherwise meets the standards I've become accustomed to having used the G8. I luv the battery life. I can say that the G10 last all day / night long with active use. Im unsure of the value, as im paying 15 bucks additional monthly.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Great phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my daughter and she absolutely loves it! Great features and easy to use. I would recommend this phone to friends and family.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone - Prism Blue (Sprint)
I would recommend this to a friendRated 4 out of 5 stars
Great Phone.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the smaller size of the S10E. It allows me to carry it on my belt without it feeling bulky. The camera and video features can use some work to allow you too capture video that can actually be transferred via email. Most of my short videos are too large to send over email.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone - Prism Blue (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Great Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how compact the phone is and was slightly disappointed with the side on button - with case on it is hard to access. Would have preferred a protruded button instead,
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Awesome phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for his first phone and he loves it. Great features. Bells and whistles. Amazing clarity and sound. I would highly recommend this phone.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendBrand response from Samsung
Posted .Hello petergunz31, we are happy to hear that your son loves this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth
Rated 5 out of 5 stars
New phone Galaxy S10 e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Galaxy s10e , easy to use and under stand .. still learning new stuff about it My last phone was 5yrs old galaxy s5 ...it just died ...needed an upgrade bad...
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
Beats my old Galaxy S7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an upgrade and am a Samsung fan, so I was awaiting a sale on this phone and it finally came. So I bought it and is way better than the 2 1/2 year old S7 I have.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone Prism - Black (Sprint)
I would recommend this to a friendRated 5 out of 5 stars
outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is smaller than the other galaxy 10 phones. Perfect for pocket carrying. The screen is a great size, the picture quality is outstanding. Fast, sleek, and a great phone.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone - Prism Blue (Sprint)
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Wife and Daughters Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Git two of these for the wife and daughter when I picked up the S10. The S10e is another great Galaxy phone. We are very happy with these purchases and highly recommend them.
This review is from Samsung - Galaxy S10e with 128GB Memory Cell Phone - Prism Blue (Sprint)
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Nice Look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the screen was flat, but honestly it seem as if this phone S10e is slower than my S7. I can't send photos while at work when I could with the S7. Maybe it's the sprint towers. I do love that I can be on a call, but still surf the internet. Camera is the Amazing.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the feedback MalD. We are glad that you reached out to us. Welcome to the Samsung family. ^Monique







