Customer Ratings & Reviews

The main reason I upgraded from my Samsung Galaxy Alpha was short life of the battery. The things I like about the S10e however are the quickness/responsiveness, the camera is great- I actually now get candid shots because there is no delay, also like the size (it's not too huge like many cell phones), easy to adapt to from previous Samsung. Things I don't care for - don't like the rounded edge, slippery design (seems designed for dropping!); don't like the fact that there is no reminder (i.e. light, etc) for a received text , I REALLY don't like the fact that when you pull up a phone contact the phone number for the contact is so tiny - about 1/5 the size of the lettering on my previous Samsung!! Must have been designed by an 18 year old!

So I did the trade-in of my LG G6 for $300 to BB to get the S10e for $400, which was a fantastic deal. I really wanted to like the phone, and I did at first. The build of the phone is very nice; solid, slim, positive feedback when pressing the volume and power buttons. The new Samsung interface, OneUI, is very nice and offers great upgrades from their previous user interface. Obviously having 128gb of storage is great, I'd never have to worry about running out of space, personally. Also the phone ran very smoothly, no glitching, slowing down or stuttering, evidence of the new processor and RAM working great on the phone. I was not concerned by the "hole punch" front camera, it didn't bother me one bit. Overall I was pleased with the phone except for two items: I could not STAND the "black" color, it is definitely a Blue-Black color, not a true black. If I'm going to have a phone for 2+ years then I want it the right color. Unfortunately the phone was so new they did not have any other colors/options for me until past my 14 day return period. The second item that eventually forced me to return the phone was the ergonomics of where the power/fingerprint reader button was located. It is too high on the side of the phone. I have fairly large hands and I could not comfortably hold the phone and reach the button with my thumb, very annoying. I kept having to shift my grip, almost drop the phone, and then try multiple times to get the sensor to read my thumb. Again, if I'm going to have the phone for 2+ years I don't want to have to "deal" with issues like that. So even though I got a great deal and most the features of the phone are great I ended up returning it.

I've always loved Samsung phones, but that may be beginning to change. I bought this Galaxy S10e outright unlocked on AT&T. Great looks and everything seemed to be working well on the phone. Until.....an annoying glitch that does not let speaker sound regarding notifications, music player, or ringer or alarms to be allowed after using a certain app: the message that displays is "unable to play during call." BUT i'm not on a call! This is VERY frustrating and causes me to either continually use the device care app built into Samsung to stop open apps (which always does NOT work) OR restart the phone which usually always resolves the problem. But who wants to do this every time after they use a highly used app to be annoyed by this? This glitch blocks all sound coming out of the phone! I really wish Samsung would fix this glitch in an update.....please!!! Otherwise I love the phone: great size, excellent build quality, great processor specs, speedy, great camera (a Samsung hallmark) good speaker (when it works) Great AMOLED screen (another Samsung hallmark) and a nice user interface. The finger print sensor is speedy but leaving it on the back of the phone would have been MUCH more universal in terms of different size hand people being able to access it. It just is awkward reaching that high up to unlock; poor placement of the button. Oh and PLEASE get rid of BIXBY button!! The speaker glitch is what held me back for a 5 star review and is making me think if Samsung has dropped the game a bit? I owned a Galaxy S6 edge for 3 years and that was a better overall phone than this one in terms of non glitch-iness.....it never gave me a problem at all and its screen was of a higher resolution than this S10e. Samsung, I hope you are reading this and can please resolve this sound glitch issue.

My one year old Galaxy S10e has been serviceable for the amount of use that I have for it. Out of the box - easy to set up, easy to transfer data from my old phone and since I had Samsung in the past, it was easy to learn it's functions. The battery life is tremendous compared to my older models. After 15 - 16 hours of use each day< i usually have 35% power left, or more. The sound quality, volume level and display are very good. I really like this phone, but here are some issues. 1. The volume control button is exactly opposite of the On/Off button, making it a challenge to adjust the volume without pressing the On/Off button. 2. I cannot send or receive video via text messaging that is clear enough to enjoy. I think that is an Android issue, though, and not the phone. Still frustrating. 3. Whenever the phone upgrades it always seems like functions, Apps and settings, like notifications, get changed. Another frustrating occurrence. 4. As time goes on, the touch screen seems to be getting harder to use. I might have to touch an option more than once to activate. I am hoping it doesn't get worse in year two! So... Galaxy 10e is not outstanding but it has treated me well for a year.

The phone was defective and I returned it within the 14 days of purchase and received a full refund. I would have exchanged it for another Galaxy S10e but Best Buy does not carry them in the store, and I would have had to wait between 2 and 7 days for a replacement - and I couldn't be without my business phone for that long There fore , I took my money and repurchased through AT&T the same day. AT&T was great, fabulous. They helped me get it up and running and I was not without a phone for 1 minute. Best Buy was not so helpful. I LOVE my new Samsung Galaxy S10e.

The speed of the phone is great and the camera take mice and sharp pics. So far I cant day anything bad about this phone

Some setting prompt and keep prompting to accept every time you turn them on. Camera is ok if you know how to adjust it. But speakers are amazing screen quality is great. Screen can be bit annoying with some videos wld recommend a free adjust option rather than normal mode full mode.

This was a gift for my wife. Her old galaxy S-4 ran out of memory so it was time to upgrade to something with more memory, and this has a lot. She likes the phone very much. As with anything new, you have to learn all the new features that it has.

Needed a new cell phone. My old Samsung was quite a bit smaller and this one is a larger in size than what I wanted but it was a case of what was available

I have dropped this so many times and it's sill kicking. However the location of the Bixby button is horrible and I prefer the fingerprint sensor to be on the back not the side.

I love my Samsung S10e. The only thing I don't like is the left power button. Other than that It would have gotten 5 stars. The 256 gigs is awesome and the price was good.

Main improvement is battery life. The screen is very clear. Otherwise, it does most of the things my old phone did -- which is just what I was after.

Smaller phone that replaced the S8. Still has some quirks - camera could be better. Battery life is longer than S8.

Upgrade from my S6 Active....I absolutely love this phone. Great picture and speaker....

Purchased for wife as 1st smart phone. Still learning features but it is user friendly.

White phone, love the size and functions. Uphraded from s6 and oh boy what a difference.

It is very light weight and easy to hold. It’s like I don’t h face a case phone at all

Another good Samsung phone. Its not too big or too small.

Absolutely fantastic phone other than texting. The keyboard is insane. If I don't swipe to text, i get absolute crazy gibberish. Even swiping gets insane words quite often. Everything else is good but this

Nice phone just wish it had buttons like the old blackberry makes it easier to type for people with large fingers. The built in shield protector is nice you dont have the added expense to buy one.