Customer Ratings & Reviews

Upgrading from my 4 year old phone and this is just night and day. The battery basically lasts the entire day with moderate use, the screen looks great, 120hz is very nice, it's a quick phone/very snappy. The all glass design is very nice looking, but it's pretty slick and a fingerprint magnet.... I haven't gotten a case yet, but I think this one will need it because of how slippery the glass could get. The UI works pretty well. It's expensive, but in line with the other high end phones.

The Samsung S20+ is AMAZING. I recently upgraded from my five or six year old Galaxy 6 edge plus, and OMG! The camera captures breath takingly beautiful images. The 5G is so very fast and having 128gb of memory is like the icing on the cake. The battery life is also outstanding. It charges 3 times faster than my Edge+ did. The only minor issue is the charger has no UBS end so is not compatible with my vehicle port...

+very smooth going from app to app, day and a half battery life if in 4g, great size and usable without my glasses, ease of customization, very nice pictures without effort and editing, quick charging, beautiful blue color from Best Buy, overall a great phone to use -front screen gets scratched way too easily (not even sure how or what), battery life in 5g goes much faster, no headphone jack (expected with most phones now). The scratches are the worst. They may just be in the protective shield that comes pre-installed, but they are truly awful with no reason to be there

Like most buyers, this is my upgrade choice from my Samsung Note 8. It's how a 3 year newer phone should feel. Bright display, fast and fluid response. I personally don't mind Samsung's One UI experience but like most would prefer stock Android. The big concern I had was that the 120hz refresh rate for the display is only at 1080p resolution. If you are considering a $1200 smart phone, you should be able to use at 1440p... But having now used the phone at the lower resolution I don't mind or notice the lower pixel count but do feel and see the snappiness of the refresh rate. (Take with a grain of salt... Rumor is that 120hz is coming to 1440p via software update. It could be within 1-3 months of release) The camera is, excellent. I feel like a lot of cameras this generation somehow are attempting to improve on zoom quality, which to me is not a major feature I need. Is rather focus on better dark/night capture and color. It does well in both fronts coming from my Note 8 but wish for more. Should you buy this phone? Yes, I love it and find the features and device excellent. But if the price is a concern, get last generation it wait for the first big sale. If you have a newer device then I'd wait as it may not be as great a leap as I am enjoying.

I was looking for a plus sized phone that A. accepted a memory card, B was "waterproof" C. Somewhat future-proof. Someone suggested the Samsung S20+ 5G. After research found it hit all the buttons. Memory card up to 1Tb, Waterproof IP68, AX wifi, both 5G bands, Snapdragon 865. As last year's model getting a bit hard to find. No Best Buy anywhere close stocked it nor did ATT. Ordered from Best Buy, arrived a week later. Best Buy had the best price by far. Phone is incredibly fast and smooth. Easy to scroll by what you are looking for on a page it is so quick. Upgraded from S8+, this one is a smidge narrower and taller. Hardwired between the two phones and transferred everything over, so overall much of the look and feel is the same. The fingerprint sign in has been nearly flawless probably 95% on the first attempt.

I upgraded from a Motorola z2 to this. So far I love the phone. The viewing area is immense and the camera takes sharp pictures. I am still learning all the different camera features this phone offers. One con for me. Is that if I am holding the phone in between my hands in order to watch a video or play a game, the phone will sense a touch from the very edges of the screen, which can interfere with operation. Otherwise the phone is fast and beautiful.

Upgraded from my Galaxy S7 Edge to this, so of course there's a lot to love. Very fast, the under-screen thumbprint reader and face ID are great security options, amazing camera quality. The best thing is probably the battery, though. I can spend a whole day on my phone and have only had it drop to 42% by bedtime, when my old phone would have needed to be charged twice. My favorite phone I've had so far.

Replaced a Samsung J3 with this phone. This phone is faster, with more features than you can use. It's bigger than the J3 in size, but not too big. The camera is excellent, with outstanding quality. The screen design is "nice," and and anything on it looks great. Although still very expensive, like all cell phones today, the price was a little more tolerable during the holiday promotions.

I had this phone for over 2 years now and this is the best phone I purchased so far among the Samsung Galaxy Line up. I used a galaxy Note 8 & Galaxy S6 before and this phone is more durable than the Note 8 & S6. I recommend this product for its speed, security, camera and picture quality, battery time and storage space.

This phone is so much faster than the S8 I had. Takes amazing pictures and the screen is amazing. My wife just got the iPhone 11 and I think this is so much better in speed and the looks of the screen. Scrolling this phone is crazy with the 120 hz refresh rate.

The design is not much different from my S10, but the performance is superior. Larger screen but can still be used with one hand. The 120 refresh rate makes it so responsive and quick. The price was right as well

I replaced my Note 8 with this phone. It's hefty memory and fast processor make it a breeze. But the best factor is that finally I have a Galaxy line product that keeps a charge for a full day and then some.

I switched over from using iPhone to Samsung after having some customer service issues. It has taken a little while having to switch and learn stuff from iPhone to Samsung but should get used to it eventually. I particularly love my battery lasts way much more and also charges super fast! Camera also has way much better quality!

I've been putting off replacing my 5 year old Galaxy S7. When I saw this phone on sale I decided this was the time. I knew my old phone was slow, but I can't believe the speed difference. The S20+ is a little larger than I really wanted but the price was right. Web pages render so much faster, apps open so much faster. I love the fast charge capability. The battery life is great. I am not constantly on my phone, I use it off and on for 4 to 5 hours each evening. I can go 3 or 4 days without charging the phone.

Had a S8+ it was time to upgrade and wow, what a amazing great phone this is. The speed, the storage, the ease. You will not be disappointed!! So far so good, loving this device!

Very fast and responsive. Plenty of room for apps and 5g is awesome. I bought this phone for my wife and have not heard a single bad thing.

Pretty great phone. It's super fast and has an awesome screen. Battery life is good and lasts all day with normal use.

Everything about this phone is fast. Screen is bright and vivid. Battery charges fast, and life is decent. Camera has great capabilities.

I am still getting used to all the features. Loads of storage, and looks good. Great camera. Fast!

I've always been an iPhone guy. Ever since I switched over to android life has never been easier. With a top notch camera and super fast response this is probably Samsung's best phone ever. I do use this mostly for office work and then leisure time but the camera on this phone will blow your mind. Galaxy 20 plus is one of the best phones yet