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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Galaxy S20+ 5G Enabled 128GB (Unlocked) for its remarkable camera capabilities, allowing for excellent zoom and photography. They also appreciate the long-lasting battery life and the variety of attractive color options. However, some customers express concerns about the device's high price and the presence of bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 561 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    So far its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, and the screen quality is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best samsung phone ever, every pro you can think of. The cons are 120hz is only available in hd mode only, and samsung still hasn't put the camera under the screen, hoping to see that in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning speed and high quality photos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great giant in the smartphone world. It's computing power, high speed, awesome display and lively photos tops the major things i have liked about it. And the blue light filters augments every good aspect of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good compared to the other expensive phones. I am not a very high tech person, I only use it for the basics and so far I am very happy with the choice I made of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years later.....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone runs perfectly. I bought this phone in 2020 and it still works flawlessly. No problems at all. The performance is still amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone ~ except for the scratches.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate told me that the screen cannot scratch, but it does. Only failing. Excellent photos and ease of use. High quality product. Just wish it didn't get scratched so easily.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    My grandson loves his new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! It’s very easy to use. Beautiful phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Got a good deal on price for open box product. Other than the fact of not having the original box yyou cant tell it was an open box product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever nice phone. I've always just gotten the deal that cricket offers with the cheaper phones. I am loving the s20+. It has great features and so much storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from a galaxy s8+ and by far is the best phone, so many great features..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone BUT issues with the USB-c port

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cell phone, fast with great screen quality but the USB post for charging is not working right and after reading other reviews, I see there is a trend. I will have to bring it in for repair, just seems like a hassle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MarkA, we apologize for any inconveniences this experience may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm kinda disappointed and confused about this phone I will be returning to the note asap its a much easier user friendly phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovvvvvve it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great! I upgraded to a s21 & i went back. The s21 is great too but i felt the s20 was better when loading. Could just be? Idk. I still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone if you know when to get good deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one more of many Samsung phones I've have, for the last couple years Samsung is getting better and better, nice experience phone, everything work flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Have had Galaxy for the past several phones and each lasted at least 2 years before upgrading, and not because of damage or anything negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my first time brought phone in Best Buy and I love it. Because was on special, unlocked and good warranty. Definitely, I would buy again phone in Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If a Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my brother, he likes it. When it was mine i love it, just upgrade to newer phone. (New not better).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung S20. I get texts, mail, easily and voice calls are clear and loud. Internet access is great and I haven't experienced any dropped calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly satisfied with this phone and Best buy`s assistance in choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i ever had if i have the opportunity to buy an other one i will i like my phone so much never had an isseu with it.

    I would recommend this to a friend