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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S20 FE 5G 128GB's camera quality, ease of use, and battery life. Many also appreciate its screen size, price point, and ample storage. Positive feedback also highlights the phone's 5G capabilities and overall performance. A minor concern raised by some users is the phone's plastic back.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 5 out of 5 stars

    Great high end phone at a midrange price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 72 year old father on my Sprint account. As his previous phone was a way out of date galaxy S6. For the lower price this phone has alot of great features packed in. The 5G speeds are great in my neck of the woods. Where my dad lives its even better. This blows his old S6 out of the water. The fingerprint reader is a nice addition As well as the flat screen. The camera takes great looking photos, with many extra options and editing features built in. The phone is super fast and speeds through any app or game without hiccup. All around a great phone, I like even more this was free when I added a new line for my dad!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 3 out of 5 stars

    Great phone. Terrible battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never written a review anywhere but felt this one is necessary. This is the best phone I have ever had but the battery life is terrible. I decided to keep the phone because I love it and can live with having to charge it twice, once overnight and then at least once more about halfway through the day. Processor is amazing. 5G gets me service in places that I frequent where I could never get 1 bar. Shocked me when I saw that I had service in those places. Smooth phone. Ive played call of duty in parking lots while waiting for family and there is no lag whatsoever. Between the processor and 5G connectivity, it has left me star struck. In-store the camera looked the same quality as my Motorola Z4. Once home, I realized it blows my Z4 out of the water. Pictures are crisp and video is amazing. I was at a kids birthday party last night (masks were worn) and my pictures/videos were better than the iPhone 11 the host was using so I was deemed the photographer when it came time to cake cutting. I bought the phone the day it came out and Bestbuy had no screen protectors or cases in stock. They put up two cases for this phone on the website the next morning but they were listed as sold out so Im guessing they are waiting to receive the initial stock. Still listed as sold out on the website. On Amazon, offbrand companies put that cases would be in stock on October 12, today, 10 days after I got the phone. I decided to go with Sñigen who on amazon says they wont be in stock until October 22nd. Poor planning between Samsung and case manufacturers? Sidenote, not one scratch on the plastic back, feels nice in the hand. Glass backs are overrated and exaggerate phones value. Battery is bad. I didnt get a defective battery, I looked up reviews and there are many reviews on amazon and samsungs website that match my experience. The first experience that others had and I noticed is how quickly the battery drains when initially setting up the phone. Installing all the apps makes the phone hot and the battery chugs, not sips. Others described the experience the exact same way. Installing apps on wifi shouldn't drain 30% in an hour but it is good foreshadowing to battery life. It is a smart phone so over time it adapts to maximize battery efficiency by analyzing how one uses the phone. I played call of duty the first two days to test out the processor and picture quality. Phone would get super hot after playing half an hour. Now I can play for an hour and it gets mildly hot. Cool to see it adapt even if I dont understand how. The battery still loses 8-10% charge overnight while idling. I have screenshots I was going to include but decided not to. This morning at 6:37am I woke up and scrolled through Facebook. Battery started at 100% as I left it charging overnight. I then read news on google and lastly applied for jobs on Indeed.com. by 9:58 am the battery was at 52%. Look up on google reviews for the battery life for not only the S20 FE but also the S20. I'm no phone analyst but this phone has 6GB Ram yet it always has 3 ram in use when all programs are closed out. Maybe this constant use of background programs is what keeps it smooth? Last note, other than online reviews, my friend got this phone two days ago. He confirmed the loss of battery while idling overnight, confirmed its very hot and chugs battery the first few days, confirmed his S20 FE has 3GB of Ram in constant use even when everything is closed out, and confirmed that the battery does not last all day or even half the day as a 4500 sized battery should. Heres hoping this review is confirmed by others and leads to a software update that fixes battery life P.S. I did try changing the screen refresh from 120ghz to 60, turning off background updates for apps, and changing the power mode to optimize battery life and limit data usage for apps not on the foreground

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Joshua, thank you for taking the time to share your experience with this phone. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01201462/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Pros mentioned:
    Speed
    Cons mentioned:
    Back material

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on sale for 400, so this review may be a tad biased, its a good phone overall though. I came from a original iPhone se, so it was a huge upgrade, and a bit different switching the is. The android ui is easy to use and pretty intuitive, everything easy to find. This phone is basically a cheaper s20, you lose some stuff, but I don't think its something the average person would care about, how many people even want a glass back anyways? And by the way the 5g is awesome coming from 3g. Although, since I got this phone for 400 I got it for a "budget" price, which I needed. If you need a budget phone price I'd say get a pixel 4a if this phone isn't on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Samsung S20 FE 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung S20 FE. Easy to use, good connectivity & seems much faster than my LG. The screen is bigger than expected which is a plus for me. The plastic back is good, doesn't look cheap. The battery doesn't last long when you use it heavily but charges very quickly unlike other phones I have had. I would definitely recommend the Samsung S20 FE 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    High end specs at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, plenty of memory, great screen - flagship specs for hundreds of dollars less. I don't mind the plastic body - I use a case anyway. If I have a complaint (and it's a mild one) photos that contain blue (sky, water, etc.) tend to get very blue. The camera could be a little more true-to-life. But otherwise, for $500, this phone can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 5 out of 5 stars

    Great mid level phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of research I decided on the FE vs regular S20 (for a lot more money) as the difference was minimal. The one difference I noticed was the screen is not curved like prior galaxy phones, not sure if that is a bad thing. So far this phone has leaps and bounds better than my Note 8.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from an LG G3. The difference between the two is hilarious. This phone is super fast and responsive. It has run every App I've tried so far with no issues; easy to set up as well. Would recommend, especially if you haven't upgraded in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Performance Wins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved function and security. Great Camera. Good battery life. Great streaming processor. Much improved finger print security. Great Price/Performance Choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    JR'S review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my Samsung Galaxy S20 FE phone easy to use. The quality is excellent and it's fast. I would recommend it to anyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 4 out of 5 stars

    Best upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Galaxy S20 FE is faster than my old Galaxy. The phone's screen is longer but it weighs more. Of course, it has more storage space, a better camera,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    S20 FE.. nice little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, superb screen, and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    AWESOME Upgrade from S7 Edge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on Thanksgiving to upgrade from my S7 Edge and I cannot tell you how impressed I am with this phone. FAST! PICTURE PERFECT! Perfect for selfies and video recording. This was exactly what I needed for someone who calls, texts, records videos and is active on social media! Perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Galaxy S8, which I loved. This phone is much more responsive and very quick. I use my phone for texting, calling, internet browsing and a few apps, so I'm no gamer or streamer. I have no need for a crazy, expensive phone. This one does the trick. The only thing I don't like is it doesn't continuously display message alerts or missed call alerts. There'e no little, flashing light like my old phones had. You have to turn on the screen and check your messages. Apparently there is an app you can download for that but I haven't done it yet. That's my only negative. I also purchased a hard screen cover and a case. The screen cover doesn't impact touch sensitivity at all. Oh, and they moved the fingerprint reader to the bottom of the screen instead of the camera lens - DUH! Much better. Great phone for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Samsung Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade an elder galaxy. Same basic interface, so I didn't need to learn how to use a whole new system.+ Tons more storage space.+ Way faster processing.+ Cost compared to other models is better.+ Didn't need extra photography/video enhancers/editors, which is mostly why price is lower than other models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Good phone for the value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the phone five days, but so far so good. Pretty fast and seems to hold all the apps I need. The photos are good quality, but I haven't used all the features in the camera yet. The size is nice, and overall it is slim and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, have owned Samsung previously and they have always been bulletproof for me. Fast chip, plenty of storage and great display. The price was phenomenal. Easy curbside pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It is much faster than my old Galaxy SG6. The camera is phenomenal, when on portrait mode, it compares to my Canon EOS. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    Samsung s20 fe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really good phone. Great speed. Love the camera quality. Only downside is it took a whole month to arrive. Thats the only reason why I gave 4 stars and not five.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Superb phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Picture quality, speed, all much better than my S8 ever was. If only my medical app would work on it (too new for them, not caught up yet!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this phone and I love it. It's so easy to use and the display is awesome. Really fast and loads any app easily.

    I would recommend this to a friend