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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S20 FE 5G 128GB's camera quality, ease of use, and battery life. Many also appreciate its screen size, price point, and ample storage. Positive feedback also highlights the phone's 5G capabilities and overall performance. A minor concern raised by some users is the phone's plastic back.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    **Samsung Paperweight FE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was great right out of the box! However, after only a few short months of light use it is less than ideal. Even with a case my screen and camera lense are cracked. Despite never getting the device wet; the charging port quit working. My phone was (terribly) produced during the Pandemic. The components must have been factory rejects, but the "unprecedented times" forced Samsung to turn a blind eye to quality sourcing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I apologize that this has been a less than ideal experience. Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Best Buy is horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sucks. They take advantage of anyone they possibly can. I'll never go back. Lazy associates, useless management.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work when not on wifi . Can't seem to get it fixed after 3 calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I where to the store to change and they help nothi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy the purchase I try that phone i was not happy with that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    S 20 fe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money over rated phone will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Do not waste your time or money. Poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gorilla glass BS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the Galaxy s 20 fe 2 weeks ago. I was told by Samsung it had gorilla glass. a short drop and the screen cracked. I was told by samsung I would have to pay to get it fixed. After asking several times what was the purpose of gorilla glass they said to protect the phone. HMM? Talking in circles.

    No, I would not recommend this to a friend