Customer Ratings & Reviews
- Model:
- SM-G988U
- |
- SKU:
- 6400284
Customer reviews
Rating 4.7 out of 5 stars with 317 reviews
(317 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Camera4.7
Rating 4.7 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy S20 Ultra 5G's camera quality, battery life, and screen size, frequently praising its performance in these areas. Many also appreciate the phone's ease of use and the smooth experience provided by the high refresh rate. However, some customers find the price to be a significant drawback, and the lack of a headphone jack is another point of concern for a few. The 5G capabilities also receive positive feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung s20 ultra
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone overall lacks some of the sensors from older phone models.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device came defective but the best buy stuff were really great at helping me return it.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
No, I would not recommend this to a friendRated 5 out of 5 stars
Try4yourself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased all my appliances and gaming from best buy neverBest Buy never had an issue
I would recommend this to a friendRated 5 out of 5 stars
Samsung 5G
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was an unlocked phone. It serves me well.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Love the camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, service at store was great. Would definitely recommend the phone and service.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 3 out of 5 stars
Overhyped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this phone, however, have been underwhelmed thus far. The camera is blurry and shaky if you try and take a picture up close, or if you are trying to scan a barcode. The battery that was supposed to last dies fairly quickly and I have to charge it every night if I use it for anything more than routine phone calls or the occasional text message. Thus far, no big difference from the S10 plus
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
No, I would not recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best phones I personally have ever had. So glad I switched back to Samsung!
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Shield is worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shield is worth the purchase because of the hassle-free replacement when it breaks.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, very useful for work and time killing entertainment.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Nice looking
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone. I learn something new everyday about it. Great product
I would recommend this to a friendRated 5 out of 5 stars
Beast phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone i love it . Its everything they said it was and more
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 4 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying android for years. I have owned 3 galaxy phones. I used to buy iPhone but just honestly like android now. Not happy with the price of them though.
I would recommend this to a friendRated 5 out of 5 stars
Galaxy S20 Ultra 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone. Phone works great, camera is awesome! No issues so far.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Excellent phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect feel and awesome phone. I don't know how they're going to improve it next year.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this item very happy with it. recommend to anyone love the zoom on the camera
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
awesome phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded my s10 plus and haven't regretted it yet. Highly recommend the upgrade.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My significant other loves his new phone, he hasn't stopped gaming since he got it.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone. Works great no issues. Picture quality is fantastic.
I would recommend this to a friendRated 3 out of 5 stars
Camera ...not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have with the phone is with the camera. This is not the kind of phone you can use to take emergency shots! The camera takes time to focus. If you try to take quick shot most likely the photo will be blurry and useless! The 100x zoom quality is poor and completely useless. Night time pictures are also not that well. Despite me loving the freedom Android gives me, I should have waited for the Note 20 or should have gone with the iPhone 11.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
No, I would not recommend this to a friendRated 4 out of 5 stars
Awesome Customer Service, very friendly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to get the phone and transfer data, but that's understandable. The workers were real nice and friendly. I'd for sure work there if I wanted to.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB - Cosmic Black (AT&T)
I would recommend this to a friend