Customer Ratings & Reviews

Battery life, speed, and display of this phone are outstanding. The Space Zoom camera feature is nice for long-distance pictures. Picture quality of the camera is amazing. Very impressed with this phone!

Phone is all it's hyped up to be...great camera system, gorgeous display, all day battery life, etc. Although some people may find it a little on the heavy side, I think it's perfectly balanced.

Great phone! Super seamless ordering through BestBuy as well. Cameras are amazing as expected. Super fast processing and the battery life is impressive. Highly recommend!!

I play alot of mobile games and take several pictures on a daily basis, this phone keeps up with even my most strenuous games and battery lasts me all day even when i have the screen on most of the day. Camera takes beautiful pictures but try not to zoom past 30X without a tripod or gimbal because it is rather difficult to steady the picture.

I’ve had every iPhone. Decided to give this phone a try. This is by far better than my iPhone 11 Pro max. Mind you I have every just about every Apple device. I am considered team Apple. Upon a week of using this device. It’s a no brainer at this point. Apple in my opinion needs to step it up. It’s a better display, more customization, better camera, better battery life if you don’t use the 120 Hz. Better design smaller front camera notch. Just overall more customization, The ability to schedule text, live transcribe that's built in the phone and much more. Samsung great job with this Samsung S Ultra beautiful phone

love the camera, takes great pictures. Display is on point as expected and the screen size is awesome for watching movies. Battery life is also great.

We bought this one and the 512gb one. Not disappointed. They are great phones. Easy to hold, blazing fast and produce amazing photos.

The size adjustment needed for this phone reminds me of when I bought the galaxy note 4 years ago. It's heavy, and learning to balance it with one hand while you're pooping will take some practice, but what else do you have to do during a quarantine. The phone is fast, the cameras are good. The macro distance is a bit iffy, but a software update will fix that eventually. With a slim case, it's like carrying a license plate in your pocket, but you bought it because you wanted a big phone, so just suck it up and deal.

If you are coming from anything before the s10 series battery life will be the number one plus. Coming from the s9 plus everything has been basically the same aside from battery life and the camera quality. 100x is a parlor trick. 30x is about as usable of a picture you will get if you want to post it. Use a tripod on a 70's degree day and anything under 30x should be good. Picture held by hand are hit and miss above 10x. Focus issues that plagued the phone at initial release have been mostly solved and I haven't seen issues at all lately. Moment lenses are a great investment if you like taking pictures and don't have a DSLR camera on hand. I havent personally tried the 120hrz as I like the 3200x1440 setting.

Great phone with an awesome camera, crApple cant compete with this & its the old model

Love the screen, love the camera, love the extra memory slot. Battery last all day.

Love this phone! Very easy to use. System is intuitive and even a novice can navigate easily. Battery life is incredibly long and charges fast. Web pages have extreme clarity and appear in high definition even on the lowest setting. Many, many items are already loaded on the phone like daily routines, lots of ring tones, and other features for personal customization of the phone. Get this phone!!!! You won't regret it!

The phone screams. Love everything about it even the size. Expensive but worth the investment.

I previously owned a Galaxy Note 8, which I enjoyed using quite a bit, but as good as it was it does not compare to the ease of use, speed, and added camera functions of this Galaxy S20 Ultra 5G. The upgrade is 100% worth it! I also very much appreciated getting direct answers from the phone chap who helped me during my purchase.

Great speed, battery life and cameras! Unbelievable upgrade from the S8+.

Phenomenal camera, phenomenal display, great battery, and a very premium feeling device inside and out. I cant find anything to really say bad about this device. I buy new devices all the time because I like having the latest. I dont really right reviews but I had to this time. Trust me, this may be the best phone you can buy.

I upgraded from a Samsung S7 Edge, and this phone is great. Super fast processing and awesome battery life are what I like best. It's bigger (longer) and heavier than I'd prefer, but the battery life is worth it. My S7 would need multiple charges during the day, while this one still has 40% left after a full day's use.

I upgraded from the Galaxy 10 and I love it. The screen size is amazing, the camera is phenomenal, and the overall functionality is everything I want. Still learning some of the qualities but definitely am satisfied. I've basically have had every generation of the Samsung Galaxy phones and this is by far my favorite.

Good camera and good battery life. Overall, a good phone. I did notice a few apps have had errors/timed out (in particular, I can't log in to the Best Buy app, it times out every time). I would think it was a software issue with the app, but I didn't have that issue with the S9 Plus I had before.

I'm in love with this phone. I had the S8 and just recently upgraded. I was worried about the size of the device and if it would be comfortable to type on with small hands. It is great for watching HBO shows and easy to type emails. Loving this phone!