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Customer Ratings & Reviews

Your price for this item is $38.89per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 317 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S20 Ultra 5G's camera quality, battery life, and screen size, frequently praising its performance in these areas. Many also appreciate the phone's ease of use and the smooth experience provided by the high refresh rate. However, some customers find the price to be a significant drawback, and the lack of a headphone jack is another point of concern for a few. The 5G capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 317 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality phone with excellent camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great camera, great overall product. Only downside is the size, but the one handed feature helps a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Galaxy S20 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S7 Edge. Love the larger screen. Little disappointed in the Notification sounds selection; prefer the Edge's.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This phone replaced another Samsung. Lots of features and big screen. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone light weight easy to use and very practical. The only downfall is doesn't have much selection in cases for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    80% perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone, specially battery life and image quality. I took away 1 start because it's pain in the bum to share the pictures on social media due to their large size. Other than that it's a perfect phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    That's fine I ever had in my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the summation of all Samsung Galaxy phones up until this point in time. This is the best film ever created by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my phone so far. Wish it had the same finger print reader on front camera area. I used it quite a bit on the S10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone on my last upgrade. It offers much more than I was expecting. The camera takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S 20 ultra

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with an exceptional camera. Very easy transition from my previous Samsung phone, no great learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking display with a fast refresh. The built in stereo speakers sound great compared to the single speaker on my Note 8.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Does what you expect from a high quality Samsung phone. Can't go wrong. Camera zoom is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great deal. Looks great, lasts all day, and makes you happy inside.. Unlike my last relationship.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love my phone. Not much bigger than my note 10+ so it works perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing Smart Cellphone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Galaxy S20 Ultra 5G Smartphone. It is like having an smart tablet in your hand when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    its kool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than a much better camera and storage its not very different from the s9+ wish I could of waited for the new note.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung s20 ultra 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente cell phone. The photos are perfect. The purchase esa online, picked up outside the store the sale day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone, but camera is extremely strange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the main camera is magical but huge and weird and the phone is extremely heavy too, the gray color is horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    be careful with the glass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but like so many others the front glass screen broke on three corners and across the top just under the camera. had some trouble getting it fixed but good old geek squad gave me the phone number to Samsung that sent me to one of thier repair stations, it is now fixed and running very good but the cost was over 300.00 to get the phone fixed. the screen broke 7 days after i bought the phone and of course the covid 19 everything was closed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung!! Used to own Apple but got tired of their stranglehold and so happy with my move.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    yet another home run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is awesome the camera is top notch and i cant waite till my phone is paied off to get me another one

    I would recommend this to a friend