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Customer Ratings & Reviews

Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 391 reviews
  • Rated 4 out of 5 stars

    Better than S8, but still a learning curve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumped from S8 which was my least favorite of the galaxies. This one has its own learning curve, but I already prefer it over the S8 because I am less prone to pull up the wrong thing as the screen no longer extends over the edges and Bixby doesn't pop up all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung phone. Camera is clear, takes good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fairly straight forward. Nice camera. A lot of apps I don't want that can not be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not an upgrade from S10E

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 2 weeks now. Our 5 lines all upgraded to these S21 5G. Foyr of us from the S10E and 1 from the J7. So far yes major upgrade from J7. Now from the S10E not so much. Battery life is same or slightly less. We have upgraded to 5G haven't noticed much of a difference with the 4G. Video watching is also not a noticeable change untill i turned on the 750P that we now get with the new unlimited plan we switched to. Picture quality isan upgrade but I haven't played with all the settings and only have seen a slight update to quality. Have had phones lock up and not repond when in quick settings. I also had my phone give a message about to hot while it was in my case. This was using my phone for 6 hours for maps and not charging when got message. I am currently traveling and i am having poorer data coverage in the same areas as with my S10E. Overall not worth the upgrade from S10E except we should be gettung the $800 bill credits for each S10E we traded in to Verizon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Galaxy S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. Great upgrade to her old phone, so wish we did not take so long to make the change. We had excellent support from the Best Buy representative in selecting both a phone that fit her needs as well as learning how to use it, but still took some practice before feeling totally comfortable. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good battery has some issues but fixed with update by Samsung! Love the design and camera a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone in a sleek, light weight design. Excellent camera!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple upgrade from the S8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and transferring data from my Galaxy s8 was quick and easy! Because it puts everything exactly as it was on the old phone, and the 2 phones are very similar, it almost feels like I have not even switched phones! I thought I would miss the fingerprint being on the back, but the front screen print has been an easy adjustment. I have no complaints or issues with the phone so far, although I was hoping for a little better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade and I love it! The video on this is super clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Big improvement from the 10. Great new camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good amount of storage. Nice photo quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Fell in love with it and battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Reviee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Picture quality is very good. The camera is definitely a winning feature

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung 21

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, clear screen, takes good pictures. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    S21 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this phone. Very fast. Battery seems to drain quickly when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5G phone, smaller than the Note, way good. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S21 is really awesome. The camera takes great pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy 21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I bought this phone. It takes really nice pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Charges in an hour and lasts 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Good clarity. Easy to use. Was easy to transfer info from previous phone

    I would recommend this to a friend