Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 391 reviews
Rated 4 out of 5 stars
Replacement for an older model Galaxy.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to replace a broken Galaxy 8+. Wanted to stay with Samsung because I was comfortable with its operation and didn't want to scale a steep learning curve.
Bought the base S21. 5G is a little bit of future proofing. Camera is just fine for casual usage. The transfer of data took a long time but for the most part went smoothly. There are enough differences so after a couple of weeks I'm still trying to groom it to behave like the old phone.
I would recommend this to a friend
Pros mentioned:
Camera quality, Size
Rated 4 out of 5 stars
good phone
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good size. It does have a little trouble connecting to wi-fi signals sometimes; but other than that, it is a nice phone. It takes great pictures. Battery life could be better--has to be charged late in the day after being fully charged the night before.
I would recommend this to a friend
Pros mentioned:
Battery life, Size
Rated 5 out of 5 stars
Bright screen, great battery
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bright, clear and large screen! Battery life so far has been great. Camera has lots of features too, but have not played around with it to much yet. Great experience with Best Buy transferring data, etc. from old phone to new one.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Samsung S 21
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy my phone. The phone is easy to use and takes great photos. I am finding new things daily that this phone will do over my old Samsung.
This is my third Samsung phone and I will always be an Android user.
This review is from Samsung - Galaxy S21 5G 128GB (Verizon)
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Excellent Upgrade
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent 5G phone. decided to purchase the galaxy S21 versus iphone 12. so far i do not regret my decision. this phone has more options and is far faster than the iphone12. another great product by samsung. hghly recommend
This review is from Samsung - Galaxy S21 5G 128GB (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Size
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this phone to replace my mom's old Samsung. The size is not too big. Easy to transfer everything and use. Battery life is amazing. The photo quality is amazing. We could not be happier with the upgrade.
This review is from Samsung - Galaxy S21 5G 128GB (Verizon)
I would recommend this to a friend
Pros mentioned:
Processor speed, Size
Rated 4 out of 5 stars
S-21 Battery Disappoints
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this new phone because the battery on my S-10 would no longer go a day without recharge. I could have skipped the S-21, it discharges just as fast even tho brand new. Otherwise, a fine phone. Its faster, sharper, a little bigger but not too big.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Samsung Galaxy S21 5G 128GB
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Samsung phone. It’s very easy to operate, it takes beautiful pictures. The phone itself is nice and thin and easy to handle. With that said everyone needs to go out and make a purchase of a Samsung phone.
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Excellent for the price!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, the phone has performed outstandingly well. This looks to be one of the best phones you can get from price to performance across camera, speed, screen resolution and everything in between.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Solidly built, easy to use
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 4th Galaxy and I am very pleased. Easy to set up and all my old info transferred easily using the Samsung transfer app. The camera is very good. Overall highly recommended.
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Price
Rated 4 out of 5 stars
Nice phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone, first one in a while. Not crazy about camera/video operation, but have only had a few weeks. Does not seem to be saving videos. Good size, a bit smaller than my last one which I actually like, easier to hold. A bit pricey, but they all are!
I would recommend this to a friend
Pros mentioned:
Battery life, Size
Rated 5 out of 5 stars
Outstanding phone!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought for my mom, she loves the phone . It is more durable than advertised, fast, huge screen of course and good amount of storage. Battery life is longer than expected, it easily can go a full day.
This review is from Samsung - Galaxy S21 5G 128GB (Verizon)
I would recommend this to a friend
Cons mentioned:
Price, Setup
Rated 3 out of 5 stars
Samsung s21
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waited 2 hours to get things transferred, which I could have done myself. The next day the whole phone went dead. No phone, no internet. Had to go to verizon to get it fixed. I live in a 4g area. Is very slow. Comes with no charger, had to buy one for house, one for vehicle. No directions on set up. Have had to look everything up. Best buy crew not real helpful. Didnt appreciate assiciate when she started helping other people and disappeared before she finished my set up. They are too busy standing around talking to each other. Phone overpriced.
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Samsung S21
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of Samsung's best phones. Very fast, great picture quality.
Upgraded from a S9+ and the difference is like night and day.
Bestbuy mobile is a great place to shop/upgrade your equipment
This review is from Samsung - Galaxy S21 5G 128GB (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Samsung S21
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of Samsung's best phones. Very fast, great picture quality.
Upgraded from a S9+ and the difference is like night and day.
Bestbuy mobile is a great place to shop/upgrade your equipment
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Samsung - Galaxy S21 5G 128GB
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung - Galaxy S21 5G 128GB. All I can say is it is a great phone. Fast and takes great pictures. Purchased online at BestBuy. Great experience. Picked up the same day!
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife loves are new phone. It's fast and well made what you expect from a Samsung product. The images on the screen are very clear and it pretty much similar in size to her old S10.
This review is from Samsung - Galaxy S21 5G 128GB (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Great upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this phone as an upgrade from my 5 year old S8. Boy I was overdue! This phone is way faster. The camera is great too! Lots of options. Super happy with it so far.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality
Rated 5 out of 5 stars
Big Improvement Over My Galaxy S9
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the Galaxy S21. It is a big improvement over my Galaxy S9, with more battery life, an updated Android OS version, and camera. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Processor speed, Size
Rated 5 out of 5 stars
All the bells & whistles
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great upgrade from my S8. Very fast and the right size for me. BB associate Dalvan Salem NH was very helpful getting me up and running snd transfering everything.