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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 124 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S21 5G 128GB's camera quality, repeatedly praising its excellent performance. The phone's ease of use and good battery life are also frequently cited as positive aspects. Many appreciate the screen quality and find it to be a significant improvement over previous models. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 124 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all is an okay phone. I do not like that I can no longer use head phones and now have to pay for wireless everything. Taking a screen shot is difficult now and I hate not having a micro SD card for storage. Overall I would rather stick to my old phone. Samsung, stop trying to be like Apple!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so goad pic quality is excellent and easy to understand. color is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen

    Rated 5 out of 5 stars

    Absolutely Love It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great successor to the Samsung line. The S21 is cost effective, fast, beautiful, and has a great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a samsung customer for years and each year they get better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Picked this up after I accidentally left my Samsung Note 10 on the roof of my car and drove off. Was able to retrieve it but the damage had been done. This phone has been great. I always purchase Samsung phones as they are very easy to navigate and use. No issues here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovevthis phone! Camera is amazing. And it's so nice that I don't have to recharge during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen

    Rated 5 out of 5 stars

    Tylers phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone akways like Samsung phones display great camera great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone with a great camera. Easy to learn and use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade phone.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clear, pictures look great. Its what you would expect from a flagship phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone. Camera is excellent!! User friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone who dis

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace old phone. Ordered online, easy activation after delivery and had held up well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone. It is a good fit for my hand and it has a great long life battery. The only issue I have had it kind of gets stuck switching from WiFi to cell network coverage and vice-a-versa. I have to click on the reload button when browsing. Not sure if it is setting that needs changing or what. Other than that it is a great upgrade from my previous Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Galaxy S21 gets a striking new look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy series is one of the best-selling flagship phone series’ out there, thanks to its excellent performance and modern design. For the Galaxy S21 series, Samsung went all out, bringing down the price from $999.00 to $799.00 of the entry-level model, and making the top-tier “Ultra” model better than ever. I like it work sgreat.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Excellent pictures. Very easy to use the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung S21 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung galaxy S21 for ease of use, clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great Phone Has a Good Battery Life and nice Camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S21

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually miss my S6 versus this phone but the memory was full. This phone does not download incoming pictures and the texting is always incorrect. I never had this problem with my old phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended excellent camera result. Super fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from this phone. It was spotty reception at first but straightened itself out. Not impressed with the so called 5G faster network because it seems the same if not a little worse to me. Biggest problem is having trouble with calls. The cameras are great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    massive upgrade from S9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. I upgrade from the S9 after my screen cracked in 2 places. It was a design flaw in having the edges rounded in such a way that even an otter case couldnt protect it. This hower is much better designed. I appreciate it's speed, memory size, and sound

    I would recommend this to a friend
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