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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S21 5G 128GB's camera quality and battery life, with many praising the excellent picture and video capabilities and long-lasting power. The screen size is also generally well-received, although some prefer a more compact device. However, the lack of a headphone jack and the high initial price point are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I am so in love with the phone and all its featires

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung phone outside of a new higher resolution camera the OS has very little to no new additions. Outside of my old phone has a cracked screen (Note 8) it in fact did not feel like any kind of an upgrade just a sidestep.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thumbs down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slower then my old oneplus 6t freezes and lags

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I want to give a chance to but you had failed me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know it's T-Mobile or the phone. i kept getting drop called and disconnected couple times. I had to return it sorry , going back to apple. When i had iPhone i don't have these problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy S21 5G was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Not worth price in this day and age

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Small and charges fast. Cons: Not worth the price its sold for tbh. You can get a better camera with other smartphones. Heats up a little too much for comfort sometimes. Social media cameras are still bad and have somehow gotten worse over time. Software has minor glitches which isn't that big of a deal but is dumb considering it was worth $600-800. Battery drain is really bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this particular case and wish the edges were smoother.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone. Crazy display good cameras and speakers are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Amazing photos and videos fast and easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need a phone that randomly shuts down?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a phone tgat randomly shurs down? Need to miss an alarm? How about being left stranded? This is the phone for you! Worst phone I have ever owned. Out of the 7 weeks i have had the phone, 2 weeks it was with Samsung being "repaired." The phone constantly freezes, shuts down, or restarts. It is not reluable to make calls and makes thd phone utterly useless.

    No, I would not recommend this to a friend
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