Customer Ratings & Reviews

The phone is working great the phone set up another story made appointment 2pm left after 4 the sales person was so busy wasnt able to ask all my questions the first time because waiting on 3 or 4 other people not her fault management poor even worse when you see people up front standing around next I'll pay extra some where else

Bought as a gift for a family member. Have always liked the Samsung phones.

Love my Galaxy s21, and Matt at the tge E Beltline/ 28th St SE, Grand Rapids, MI store was a great help when i purchased. Thank you Matt!

So far, it's been great! I feel that the phone should come with the block to charge the phone.

Big upgrade from the S8 I had been using. Wish I would have made the switch sooner

Too narrow to hold, poor responsive keyboard, hard to use fingerprint unlock, slow interface and a great camera. I have been a Samsung phone user since S3, but this will be my last Samsung.

Great phone, easy data transfer from old phone, awesome trade-in allowance. Love the features of the new s21

Have had my phone for a month. Have had no problems with it.

Changed from I phone to android.....glad I did....great phone

Love my new phone, found my shopping for one much easier by visiting my besr but store

This was an upgrade from my Samsung Galaxy S6. Love it!

This is my first smartphone. Learning what to do is straight forward.

Easy to transition from my Galaxy S9. Good price on sale.

So far i have had it for a week and really like it.

No issues, on time. Did your job..................

Great phone but awful carrier. Unable to activate phone as it prompted to call a phone number but when called says system was unavailable.

Well how do you do a review when I haven't recieved it yet! Was to be here on Sept 1st!

The phone in and of itself is ok and a slight upgrade from my S8 however there are issues. First, Samsung removed the ability to add your own sd card for more memory. This option was great in the previous iterations of the Galaxy to set up all your phone taken photos and easily transfer them without using up the phone's own memory. The biggest issue with these new phones from Samsung is the fact that after paying $800+ for a new phone, they don't include any means of charging it. That's right, there is NO CHARGER shipped with the product!!! Samsung told me I could just use my old one, or buy a new usb C fast charger AND cord, which they sell for $49.99 for charger and don't even sell the cable on their site. Imagine finally making the switch from Apple (iOs) to Android, getting your new phone and having no way to charge it !!! Talk about crappy customer consideration. Terrible job Samsung !!!