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Customer Ratings & Reviews

Model:
SM-G998UZBAVZW
SKU:
6465020
Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 119 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S21 Ultra 5G's superb camera quality, ease of use, and impressive battery life. Many appreciate the large screen and fast 5G capabilities. However, some users find the phone's weight to be a drawback, and the lack of expandable storage and a headphone jack are also mentioned as shortcomings. The phone's size is a point of discussion, with some finding it advantageous and others not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 119 reviews
  • Pros mentioned:
    Camera quality, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow super fast. Little on the heavy side. Nice screen good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love this phone - 2nd time owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, easy to use, large screen. Unfortunately my screen was cracked on my first phone (yes I had a case on it) it fell of the truck bed, ugh. Had also fallen off the roof and had no damages so idk. But it is a great phone so I got another one. The only real issue is I cant obtain the 256 I had so I gotta settle for 128.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, Be careful with the screen.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone however I broke my screen and it costs more too fix than the value of the phone. It only dropped 2 feet from the bedside of my truck into the bed landing face down. Completely killed the screen. Phone no longer useable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life long galaxy owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Galaxy owner. Love this new camera on the phone and always pleased with performance. Got the unlimited 5G plan now and am so happy. So fast and learning new features and tricks all the time. Grrat phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking a moment to leave an awesome review! I understand how valuable time is, and it says a lot that you would spend a little of yours to tell us what you love about your Galaxy S21 Ultra 5G. ^Kayla Samsung

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone. There are a lot of features I am still figuring out. Updates are annoying and seem to reset things that an update should not even mess with. A recent update 1/4/22, made it so my contacts would not download to my vehicle and I could not use the handsfree feature to make or answer calls but could still talk through the Bluetooth system in my vehicle. Eventually, I could not even do that. I had to do a lot of work to correct it, including uninstalling my vehicle as a bluetooth device and re-pairing it with my phone, Twice! then it finally started working as it was supposed to. I do not know that I fully understand the camera and why everyone says it is so fantastic, it just seems typical to me. Battery seems to hold a charge well and I can go two days without recharging. Other than that, it seems to be a good phone. More than I need but, most phones are nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fine phone and it did a good job. I jumped to iPhone because it turned out easier that piecing all my services together.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    very pleased with this galaxy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful phone. well worth the upgrade. very good camera quality and the battery life is quite impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone I use iPhone but like this phone. Bale it's worth trying I recommend it good camera very fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get the job done Ultra!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like you can use the S Pen with this Samsung. Beautiful and sleek design. Great camera and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Professional quality cameras, great look and feel, very long battery life, and great display.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Easy to use features. Lots of upgrades from older Android Samsung s7. Recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! Great product, fast, amazing camera!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone as expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could i not give this 5-stars. I cant take away points because this phone doesnt do one thing i dont like. I can only take away points because this doesnt do something it said it could do. This thing does everything they said it could. Photo's are great which is a big selling point with this phone. You can use basically any S-pen you want and you should be able to use anything with it but the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Galaxy S21 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone the features are easy to use and the camera is amazing..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love Samsung phones!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every so often I update our phones. I was waiting for this phone to come out and was not disappointed. The picture quality of this phone blows my mind away. The saying that an image cannot capture what the eye sees, well, this phone broke this saying . Just to give you an idea, you are able to take a picture of the moon and see the crater's silhouette. I would totally recommend anyone to get this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Galaxy s21 ultra 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, is fast enough to do anything what i don't like is the storage just 128gb and having no extra space to introduce a SD card shucks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference! 5g no dropped calls, better puctures. Easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greatphonesupercamera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. 5g is super quick. Takes great photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!! Excellent quality and very fast in memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy to use, great camera and phone speed

    I would recommend this to a friend