Customer Ratings & Reviews
- Model:
- EB-BG998ABY
- SKU:
- 6448619
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Galaxy S21 Ultra 5G 128GB's impressive camera quality and long battery life. Positive feedback also highlights the large screen size and smooth 5G connectivity. However, some users find the phone heavy and expensive, while the lack of expandable storage is also a point of concern for a few. The phone's ease of use is also frequently praised.
This summary was generated by AI based on customer reviews.
New phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is amazing im really glad i i when to best buy
I would recommend this to a friendSamsung ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good phone. Very responsive. A bit bulky when case is put on.
I would recommend this to a friendS21 ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the silver still learning even more the phone us capable of. The pictures and video are just amazing
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone. Has plenty space. Great product.
I would recommend this to a friendGood so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it so far, this is my first Samsung device.
I would recommend this to a friendFitbit charge 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge 4 is nice and easy to set up however it only lights in one color.
I would recommend this to a friendS21 ultra fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent. Too heavy for me. Very fast. The camera is amazing
I would recommend this to a friendGreat phone with good display and refresh rate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone which is helping with my work
I would recommend this to a friendGalaxy S21 Ultra 5G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works but has a few quirks. Every now and then I get a message saying that I can't make a call because it's not registered to a carrier? I have to reboot the phone to make a call. But otherwise it is a good phone.
No, I would not recommend this to a friendEhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent phone but Android is in the same place as Apple. There’s not much more you can put into a phone that’s going to wow people. I think I would’ve been better off buying the regular s21 & saving a few hundred bucks.
No, I would not recommend this to a friendUltraS21
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is nice looking disappointing that i need to shut it off almosg daily to restart to get service For the amount i paid for the phone a charger and headset would have been great
No, I would not recommend this to a friend- Cons mentioned:Price
Over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced and was told free hbo. Had to get a new plan at a higher rate and hbo is only for a year.
No, I would not recommend this to a friend no enough help or stock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough help. There was 2 people helping 1 person then that person walked away. I had to wait 20 minutes for someone to help me. Once i got the help there was no phone in stock and I had to have it delivered. I am pretty much done with best buy. Had the same issue with help when i was looking to buy a Surface Pro. Decided to go direct to Microsoft.
I would recommend this to a friendMy order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre ordered January 22nd..for release date of 29th..very disappointed. Here it is February February 12th, and still no phone...and you can't even tell me when I will get it...unexceptable..
No, I would not recommend this to a friendBig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is huge and very heavy. I use it for work navigation and it's too heavy to stay on my car magnet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Stacey. Thank you very much for sharing your experience. Your honest feedback helps us grow. ^Kayla
Will not do phone business with them again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had so much trouble getting my discount, keeps saying I didn't return my device@
I would recommend this to a friend- Pros mentioned:Camera quality
Cellphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone has a lot of new gadgets to use and good display
I would recommend this to a friend Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just another great phone. More of the same we've been seeing for years. A necessary gadget for "modern life"
I would recommend this to a friends21 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would of gave it 5 stars but since doesn't come with sd card slot no deal
No, I would not recommend this to a friendEcho problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has an echo when using wifi only mode on the phone.
I would recommend this to a friend