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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 75 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S22 256GB's impressive camera quality and its appropriately sized form factor as significant strengths. Many appreciate the phone's user-friendliness and ample memory. However, a common criticism centers around the battery life, with some users expressing dissatisfaction with its performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Rated 5 out of 5 stars

    I'll always buy galaxy phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, the camera is decent although it does struggle to focus close up. Doesnt crash apps often. It's a fraction of the price of competing phones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phantom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is perfect for me. Easy to use. Lots of storage for the photos i take. Customer service was outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. Costs more than it's worth just like everything today.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great phone, terrible battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an incredible camera, and quick speed. However, the battery life is terrible. I've given it about a month to learn my patterns, as I use my phone heavily for calls and emails, and I'm lucky if I can get a day without charging multiple times. I love the size of the phone, but absolutely hate the battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christian Tapia is a true gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of our purchase was Christian Tapia. He was fabulous. He was patient, professional and incredibly knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy S22 white

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, although Contacts did not transfer from prior Samsung Galaxy. Great camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Store not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems OK. I am not happy with a few of the new feature but overall it seems fine. My problem was that BestBuy insisted I do a store pick up but were unable to help me set up the new phone. I tried it on my own but ended up having to go to a Verizon Store for help.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than the S21 but smaller . Battery not as good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My Best Buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, excellent camera…getting used to the differences.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I Expected More

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was terrible. It was slower than my old Samsung Note 8 and glitchy. None of my apps transferred over easy and a lot of information needed to be completely reentered. Most of the apps I use on a regular base ran slower and had issues. The battery did not last very long at all. Photos seemed a bit too bright and so did the display even after adjusting the light down. In the end I got frustrated and took it back for another model the Galaxy 21 FE, which I am much happier with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S22 best galaxy yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement phone due to the first purchase defect, camera failed after exactly 30 days so luckilly still in warranty to replace. 5 stars as long as it works. All features top notch, camera, picture quality, apps, graphics, etc. Oh yea you can make phone calls with it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone! Would highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than battery life everything else is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average battery life, the default sound settings aren't able to play rock music, camera quality isn't very good, also arrived late

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pink S22

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. My s 22 is performing very well. Although I did not like the Samsung messaging app, so I switched to message plus by Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. It is quicker, nice to handle, and the learning curve is relatively low!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe I'll keep it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about ready to throw it against the wall. Having to use 2 fingers on 2 different button to turn on and off is seriously a stupid idea. Then it would come up with another screen that looked like it was down loading something. I finally had to go back to the Samsung 'expert' at BB. He set it up so only need to use 1 finger on 1 button for on and off. Battery is good so far. I would recommend only if sales person fixed the on/off situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Samsung lineup. Have been Samsung fans for years and this phone did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is unreal compared to my old G9, working all little kinks out, but so far been awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone! Just the right size to fit in my pocket and to use with 1 hand

    I would recommend this to a friend
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