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Customer Ratings & Reviews

Your price for this item is $38.89per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S22 Ultra 512GB's excellent camera quality and large, vibrant screen. The phone's performance and ample storage are also frequently praised, along with the inclusion of the stylus. However, some users express concerns about the battery life, finding it to be less than ideal for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good display size, phone its very fast, it has a lot of internal memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Been using Samsung phones since the Captivate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone, not so much the employee that helped me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the note 10+. Both my husband and I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever. I had notes 8 but this is something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY S22 ULTRA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW GALAXY PHONE, I GET A NEW PHONE EVERY 2 YEARS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s 22

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. I would recommend for any android lover

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung 22 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new phone so far. I've only had it a week. It's hard for me to know about anything negative yet. One thing i have noticed is the photos aren't as beautiful as my 9#. The edit is lacking in that area. These phones cost extremely too much to be lacking in any area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service at Best Buy. Will continue to purchase Samsung products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review for Samsdung S22 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the phone, but have a lot of issues with Googles messaging app. Phone is not functioning for everyday use and its becoming very frustrating at this point

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Martsan!

      Thank you for purchasing Samsung Galaxy S22 Ultra and leaving a review here. We sincerely apologize that your experience has been less than ideal. We at Samsung only want our customers' best welfare while using our products. Let me help. Here's a link on how to update your Galaxy phone:
      https://www.samsung.com/us/support/troubleshooting/TSG01001149/

      Another link on the Standard Limited Warranty of your device:
      https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144273572

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 1 out of 5 stars

    s22 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Samsung phone before in my opinion there Wireless coil inside the phone near battery is cheap half time the phone will charge and sometime it glich and make Wireless charger blink and all u hear is beep noise on phone saying it charging and it stop charging they need focus on make better Wireless coil inside their phones so it will charge properly without any glitches if having issues with ur Samsung phone take back and exchange for iPhone 13 pro max I promise there apps work a whole better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review only about acquiring device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could give 0. This is the first reciew that i wrote wishing this low rating. THIS IS NOT ABOUT THE PHONE. ive preordered my device and even took a day off ro have time to set it up and play with it. Waited all day long on the day i was supposed to get it, to recieve an email stating my itwm is not available and we will update you in a gew days. Really? This is why we do preorders to recieve the item on thw lunch day and not wait for it.very disappointed with Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rude employee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service, rude employees. Never again

    No, I would not recommend this to a friend
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