Customer Ratings & Reviews
- Model:
- SM-S908UZKFVZW
- SKU:
- 6494469
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy S22 Ultra 512GB's camera quality, battery life, and ease of use. Many appreciate the inclusion of the S Pen and the ample storage. However, some users miss the presence of an SD card slot and a headphone jack. The phone's weight was also a point of contention for a few customers.
This summary was generated by AI based on customer reviews.
Poor Job on Data Transfer to New Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of the phone went fine. The transfer of the data from my old phone to my new phone was a disaster. I figured it would take 3 hours to transfer all my data. I got a call from the best buy tech after 75 mins and he said it was done. I asked if he got everything off the micro sd card too and he said yes. When I picked up my phone everything looked ok on the surface. When I got home I started to identify much of my data that was missing. When I went back to my old phone the micro sd card was corrupted and I couldn't gain access to it. I spent the next 4 days recovering all the data that was on my old phone. Next time I will do it all my self. I would have been better off.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Chuck. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S22 Ultra having some issues during the data transfer. Here are some links that can help you next time you transfer data.
Content that can be transferred with Smart Switch; Transferable content from Android
https://www.samsung.com/us/support/answer/ANS00047089/
Smart Switch: Transfer from iPhone to Galaxy with a USB cable https://www.youtube.com/watch?v=iZDIi-ZoSMc
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144287482
Have a great day.
^Charles
What a big joke.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Send me an email to review a product that was preordered weeks before the product release on March 25th. Now it is April 16th and still haven't heard a word about being able to pick up my phone. Any other year preordered a phone I had it on the day it was released.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Indy!
Thank you for ordering Samsung Galaxy S22 Ultra and leaving a review here. We sincerely apologize that there is a delay in your order. We are working on it. We at Samsung are committed to delivering world-class service and products to our customers. Rest assured that we will notify you once your order is ready for shipment.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144300723
Thank you for choosing Samsung!
-Remie
Horrible communication from Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to review an item that i not only don't have yet, but haven't even received an update yet on when it will arrive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 Ultra 512GB - Phantom Black (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
Don't have phone!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can i give a review if i havent received it? Im about to cancel it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 Ultra 256GB - Phantom Black (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
- Cons mentioned:Headphone jack
No headphone jack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No headphone jack. No headphone jack. No headphone jack. Had to be 50 characters.
No, I would not recommend this to a friend Don't have the phone yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have pre-ordered S22 Ultra and S22+ on 02/12. Still don't have any updates on that order... The one star review is for the comunucation,Best-buy store and shipping... For the phone,we see later,if arrive at sometime...
No, I would not recommend this to a friendPhantom Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered 2 weeks early 2 weeks after release still no notification about my phone. This is unacceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stealthrelentless!
Thank you for ordering Samsung Galaxy S22 Ultra and leaving a review here. We sincerely apologize that there is a delay in your order. We are working on it. We at Samsung are committed to delivering world-class service and products to our customers. Rest assured that we will notify you once your order is ready for shipment. For your reference, let me share with you the excellent features of Galaxy S22:
https://www.samsung.com/us/support/answer/ANS00090242/
https://www.samsung.com/us/support/answer/ANS00090243/
https://www.samsung.com/us/support/answer/ANS00088546/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144276029
Thank you for choosing Samsung!
-Remie
Hard to review something you don't have to sell.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice if you actually had one in stock that I could purchase.
No, I would not recommend this to a friend