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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S22 Ultra 512GB's camera quality, battery life, and ease of use. Many appreciate the inclusion of the S Pen and the ample storage. However, some users miss the presence of an SD card slot and a headphone jack. The phone's weight was also a point of contention for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters the display is amazing. Hands down one of the best on the market. The images and videos are very clear and smooth thanks to the high frame rate. I was able to run most high intensity games with little to no issues. Didn’t use the S Pen this time around for some reason. Camera is definitely something that’s does not let down especially when going into its expert mode and making manual adjustments. Only issue I had was with battery life. Even after having it for a long time the optimization didn’t really improve the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Storage

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates great, the screen resolution is great, the camera us awesome. Itbdoes so much the battery doesn't last all that long. So most of the features I have to turn off to get a decent battery life. However with the 45w charger, I can charge from about 30% to 85% in about 20 minutes so the battery drain isn't all bad. Get a screen protector. I was disappointed how easily the screen scatches. I have a couple of small scratches that I have no clue how. I have the 512gb, plenty of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack, Sd card

    Rated 4 out of 5 stars

    Needs an SD card slot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but good phone so far. I don't use the stylus much but it seems like it would work well if you need to jot down notes frequently. I wish it included a headphone jack and an SD card, but should have enough space for awhile yet. Zoom on the camera is great! Battery is a little disappointing, but I guess it also depends on what you are using it for.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 4 out of 5 stars

    Almost perfect. . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this phone was a hit with me in almost every way. Screen size is great, speed for everything from playing movies to internet browsing and graphics editing is superb. My S22 Ultra has the memory I need and meets both professional and personal needs and expectations. The camera options and functions are incredible-and I am still exploring all of the photo and video things I can do! Like a lot of users, I would still prefer having an aux cord option and while I have found great adaptors, it has taken some getting used to. Biggest downside for me was Samsung's removal of the sensors for measuring heart rate, O2 sat and stress. It was almost enough to keep me from buying this phone and is now what keeps me from choosing a 5 star rating. I cannot do wearables so had to find other options for this for monitoring health issues. This was unneccessary unbundling to atrempt to force consumers to buy more products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Galaxy S22 Ultra 512GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really a good phone. The battery life is great, the camera can take some amazing pictures, and it seems to be built well. It would be 5 stars except for two things: 1 - For a phone that costs over $1000, you would think the company could include a charger. It does have a cable with it, but both ends are USB-C so you need to either buy a charger that has those ends or hope your computer has a USB-C slot. 2 - Samsung doesn't have anywhere for removable storage. Those are really the only two things I have to ding the company on, other than that it is a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST BUY IS MY CHOICE FOR PHONE PURCHASES!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase my phones from Best Buy. they seem to have the best deals and great. I haven't had any problems with this phone and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Sd card

    Rated 4 out of 5 stars

    Great pics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in place of a new camera! Love the quality of pics. Phone is bigger than I would like. I miss my sd card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone indeed. I'm one happy and satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent battery, Amazing camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be an upgrade from my S10+, and it is in regard to the camera quality and capabilities. I find myself not using the stylus very often, but it's cool to have. I do really miss having an aux port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mysterious Screen Blackouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones but this one seems to have been rushed a bit and still took forever to deliver. The main issue i have though is the screen, it just fades out periodically for no reason and goes totally black. I want to take it back but I need a phone and I may never receive another one for a while. I guess if it does not come back on one of these times during it's blackout spell, I'll have no choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So Far so Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good. This phone took a little bit to understand... seems to come with more apps than use. I love the size. For me, it is not too big.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, and the camera is phenomenal! The only drawback is no indication light for text messages or emails.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    New Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spead of the phone its screen and camera. Look of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone. After having a Note 9 for several years prior to this phone it takes getting used to having the volume and power buttons all on one side. The S-Pen is also on the left rather than the right -- if I were left handed this would be great! Not a fan of the on screen fingerprint sensor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No expandable storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Fingerprint sensor way better than the Note 10 I upgraded from. Con: No more expandable storage Samsung? Big con.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fold 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good upgrade from the fold 3. Better s reen display. Pretty happy with the 3 but wasnt pleased with the closed s reen on the 3. They listened and made the 4 better. Battery life isnt the best but not to bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase moved up from a note8 so this has to be the best phone today

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad i did it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome but seem to be getting some apps that freeze and shut down. Mainly some games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it, so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The screen is so much better in bright light. A step up from my Note 20 ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S22 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, phones are stupid expensive. Phone works as it should.

    I would recommend this to a friend