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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 64 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S23 128GB's camera quality. Positive comments highlight the improved clarity of photos and videos, as well as the overall enhancement compared to older models. The superior image resolution and battery life are frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 64 reviews
  • Rated 3 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S23 is almost identical to a51 everything basically the same

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Nitalh38, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A51 and The Galaxy S23 are vastly different is terms of devices. Here's a few features that are different, the Galaxy S23 offers Wireless PowerShare, has larger internal storage options, a larger RAM, it functions on the 5G wireless network versus the 4G wireless network, it offers a higher resolution camera (Dual Aperture), and has an Ultrasonic fingerprint scanner, just to name a few differences between the two devices. Feel free to contact Samsung Support if you have any questions or if you'd like to share any other feedback with us. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung Galaxy S23

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with my new Samsung Galaxy S23! Picture quality is outstanding & the battery life is impeccable! I give it a solid 10/10 stars and highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Major Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major upgrade from my S8. I like the new/upgraded features of this phone. I did have a problem which I believe has been fixed. Every 2-3 days I was not able to send/receive text messages or make/receive phone calls. If I restarted my phone everything worked again. The net result after speaking to Best Buy and Verizon was that the issue was the sim card and it should be replaced. Best Buy gave me a new sim card but could not activate it. I then went to a Verizon store. They told me they had a more recent sim card than the one Best Buy gave me. They installed the upgraded card and everything has been working. I will know in a few days if the problem is fixed. There was no charge from either Best Buy or Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great experience. Everyone was helpful and very informative. Let us know the latest deals and updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S23 is a perfect size for my purse and I seldom need to charge it during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as advertised. Great camera and super sharp display. Upgraded from an S7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. Seems to go pretty fast when on the internet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features. Excellent camera. Smooth operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Easy to use. Great replacement to prior phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Samsung galaxy phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the longer battery and clearness of everything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Samsung product. Easy to use. Nice camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S9 to the S23 and I love how I didn't have to relearn everything. Same set up as my old phone with some updated options. Most of which I'll never use or know how to use, but useful if that day comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems easy to use and handle. Camera is very good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the pixel 6a that I had. The display is better and the cellular reception is amazing with the Qualcomm modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung Cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with all the current functions and has a great camera set which includes nightshot technology for shouting in the dark with no flash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting familiar with the new features. I traded in a Samsung Galaxy that was 3 yrs old. Great photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a gift for my husband for christmas and he likes it a lot. Good speed, quality and battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works like a charm. It is replacing a very reasonable galaxy S9. The improvement in speed and performance is astounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, i have short thumbs so the bigger phones arent a good user experience but thos phone is a great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothanks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but no manual to learn it. Can't drive 60 miles round trip when I have a question.

    I would recommend this to a friend
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