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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 7 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Computer came but the phone never arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a BEST BUY customer for many years, i used to save every penny to get the latest game systems and games. I ordered a computer and phone for work on black friday and the computer came but the phone never did. I ordered this in tandem as well as spent over 1,000$ in the store on that day. I have recieved zero updates and have had to file a claim with fedex today. This is outragous as i have had no contact or updates and feel as if my time and money has been appreciated for not.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall the refurbished S23 was worth the price.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the unlocked Samsung Galaxy S23 for my daughter, but didn't want to spend a ton of money in case she breaks it. The phone was factory reset and came with a generic USB cable and power adapter. The front camera lens and screen are surprisingly free of scratches and defects, except for a small bend near the rear-facing camera. This bend has caused a bubble under the screen protector we added, and I've tried two types of hard screen protectors, with both suffering the same effect. Setting up Android and adding her accounts was easy, and activating her SIM card was no problem. According to the built-in battery management software, the battery is in excellent condition and holding a charge. Everything seems to be working well, and I'll update this review if anything changes in the next couple of years. Overall, I'm satisfied with my purchase and would recommend it to anyone considering a refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre Owned Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised what excellent condition the phone was in when it arrived! I've bought pre owned phones from best buy before, and I have never been disappointed! It arrived ahead of schedule and I was so happy to see that it was in great condition. I love best, buy and it's my go to place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i've ever owned. I love its advanced capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexander the great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall cannot ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone S23

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S23 CELL PHONE Att grade a service great phone and awsome delivery services from best buy. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and reliable shipping, Highly recommended.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 4048 reviews on Samsung US.

    See all Samsung US reviews
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