Customer Ratings & Reviews

My phone was stolen by the delivery driver, i got an empty box left on my porch. I was devastated to say the least, but best buy worked quickly to get my phone replaced and i picked it up at a store near me to be sure it was not stolen again.

I have had this phone about a month now and so far it has been amazing. The pen is really handy for quick notes, and the large screen is amazing for streaming while I am in bed. I also love the camera, I can use the zoom to see insanely far.

[Employee of bestbuy] Absolutely love this phone! Super fast and reliable with an outstanding camera for those that love to take plenty of pictures. Does everything I need and more!

My son has been an apple products forever but i convinced him to try Samsung phone and now he is a convert for life. He's impressed with just not the phone but all the Camera's impressive pictures

I was drawn to the Ultra because of the stylus.. (No pun intended Lol).. I had a Note 2, 3, 5, & 9, and even though the Notes were discontinued in 2020, this Ultra is basically the same thing.. If you were a Note fan, get this and you'll be happy..

I love everything about this phone the (features, it's performance, camera, the resolution), and I can go on and on. One of the selling point was the S-pen because I enjoyed using that feature on my old phone.

Very good I am Happy Big call Phone Black color good

So far so good. The ease of moving my apps and info across were so easy with Samsung. I only had to set up a few things. The pictures are great and the screen size is awesome for viewing.

I've always been a fan of Samsung products. I used the Galaxy S7 Edge for over 7 years. This phone is a major upgrade for me. Fast and responsive, the 5g when available is a plus.

Best Buy - Great service, easy, no hassle exchange and serup of new phone. Samsung galaxy - great product, easy to use, more stores much better camera. Highly recommend!

The camera this phone has is amazing, I miss having the SD card slot, but the version I got has plenty of storage

Comparimg to insignia dual layer case this case also provide the same security. In comparing price my suggestion is insignia for both quality and price

The only thing wrong with my old phone was the main camera being bad. This pnew phone has been great so far and i have no complaints. I went from S20 FE to this S23 Ultra.

I like the clear bright color of the screen. And the touch screen controls. And the styles give it additional added control. And it takes beautiful pictures.

Great phone for all my needs at work and on the go. Ease of use and will never shift to another brand.

Got this to replace my wife's Samsung 8+ that was starting to go. Better phone, very clear and large display, and an amazing camera. A winner.

It's a major step up from my S20+. Really glad I got the Ultra over the Plus. Best buy associates were very helpful and took their time.

Although the Mrs. & I had a scheduled appointment to pick up our newly purchased Samsung Galaxy S23 Ultra phones, there were no wireless tech's available to assist us with the activation, etc. However, the two sales reps (forgot their names) that did help us were great. My only gripe is that there should be wireless techs there at all times because it's not always feasible for customers to get to the stores between the hours of 5pm-6pm. Btw, love the new phones though.

It's an upgrade from my old phone, still getting it all figured out. Overall @ this moment I'm satisfied with it.

Recently upgrades from the galaxy s21 ultra and besides a few new features I have to adjust to, I love the phone so far.