Customer Ratings & Reviews
See more imagesSamsung - Galaxy S24+ 256GB - Onyx Black (AT&T)
- Model:
- SM-S926U
- SKU:
- 6570983
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Cell
LameO Posted
shuttle ship shuttle service Shy should you use don’t
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Does what it should.
user667286 Posted
good phone. Battery lasts quite a bit longer than my aging s22+. It makes phone calls and texts. No complaints
I would recommend this to a friend - Rated 5 out of 5 stars
Phone purchase
user549735 Posted
Nice phone. Staff excellent helpful. Patient and courteous Still learning about the product but like it so far
I would recommend this to a friendThis review is from Samsung - Galaxy S24+ 256GB - Marble Gray (AT&T)
- Rated 5 out of 5 stars
Phone
user549735 Posted
Husband likes his new phone. Staff helpful to him in finishing transferring stuff from old phone
I would recommend this to a friend - Rated 1 out of 5 stars
My S9+ was better
AmandaH Posted
I hate this phone. It performs worse than my 6 year old S9+ did. I only got a new one because I dropped my S9+. I would have much rather had the S23+ than the S24+ but Best Buy is absolutely ridiculous for stopping sells on new S23s when nothing newer than the 24 has been released. You cannot watch videos on TikTok or YouTube without the videos constantly freezing over & over. This has been happening since I purchased the phone so the issue has always existed. I spend most of the day wanting to throw the phone across the room in frustration. Its crap would take my old S9+ back over this...atleast I could actually watch videos!
No, I would not recommend this to a friendThis review is from Samsung - Galaxy S24+ 256GB - Marble Gray (AT&T)
Brand response from Samsung
Posted
Howdy AmandaH, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resource provided, do not hesitate to contact Support. We're here to assist you in any way that we can! Thank you for being a devoted Samsung customer. - Debra
