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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 295 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 295 reviews
  • Rated 5 out of 5 stars

    Best phone under the budget.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, the S24 Plus provides high-end features without the bulk of the Ultra, the Galaxy S24 Plus is an excellent choice, offering a stellar display, robust performance, and a solid camera system. It’s an ideal middle ground for those who want premium capabilities at a more approachable size and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service and Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy S24 Plus from Best Buy, and the experience was absolutely fantastic! The staff was incredibly knowledgeable and helped me pick the perfect phone for my needs. The store had the phone in stock, and the checkout process was smooth and efficient. The phone itself is a game-changer—sleek design, stunning display, and amazing performance! Best Buy’s price was competitive, and the added perks, like extended warranty options and tech support, made it a no-brainer. I’m thoroughly impressed with the service and will definitely shop here again for my tech needs. Highly recommend!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. So much easier and faster than my previous phone. It was very easy to transfer all my data to this phone and it took no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Galaxy owner since the Galaxy Express and had a short year-long experience with the Pixel 7, which I absolutely LOVED. After a nightmare update to the Pixel rendering it useless, I decided to come back to Samsung. The S24+ is great because it has the 12GB of RAM but not the crazy high price tag if the S24 Ultra. I was able to trade in my bricked Pixel to help save even more money. I've been using my S24+ for a couple weeks now and I rediscovered why I love Samsung phones. I do wish the battery life was a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24+ Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely happy with this phone. Pro's: Great camera Capability, Enough Ram for any task. I have watched movies on it, watched You Tube etc. I have not had any problems with this phone . Cons: All Buttons on one side Other than that this phone is an excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Plus Worth Buying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 months, absolutely zero issues. I'm very happy coming from a One Plus. The camera is really amazing. Most friends have already noticed the difference in snap/insta quality. I'm even back on top of the service connection game. Using some ai features more than others, but I imagine there are people out there on the opposite side of my usage as well. Overall, I'm very happy with it like I said no issues at all. If you're coming from a One Plus, I can see why it doesn't seem like a lot. That's how I felt seeing those phones come out while having the One Plus. If you're still on a One plus hoping for another, this is pretty much it right here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, exactly as described and expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Samsung fan, so it's no surprise that I'm satisfied with the S24+ too. It's designed nicely, and it's got quite a compact frame. The battery's good, the memory and storage are excellent, processing ability is very good too. I got exactly what I was expecting, and I'm very satisfied with my purchase. Also, I personally chose not to upgrade to the S24 Ultra for an extra $300 because the only difference between the S24+ and the S24 Ultra is the camera and a very minute difference in battery capacity. The camera on the S24+ is great as it is so you can save yourself a couple hundred bucks with the middle choice of the S24 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24 ultra is Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice and very happy. Definitely recommend, easy to use and great quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it a lot ! Not to big or to small, just perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY CELL ❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cell so easy last few days before charging is the perfect size best choice ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A refreshing take on a familiar favorite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much more can be said then what I said before. Faster processing speed than previous Generations, just as fast if not faster charging speeds then previous generations, just an overall step up and fresh take on the Galaxy S Series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone still looks brand new with no scratches. I love this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. FOR REAL I love it more than my 16 pro max IPhone. PICTURES ARE WONDERFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My loved phone, great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box item, it was excelkent condition, loved the color, no scratches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!! Love everything about it. My dream phone!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Couldn't have made a better selection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont waste your $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no extrodanay phone. My a12 did exact same stuff except removing things from background in camera

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Batterie life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After fully charged the phone drain in less than four hours. Stay away from it. Don’t buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Freeman13, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. If you have any questions for us afterwards or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best Android phone with AI feature!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using galaxy phone since S3. Galaxy S24+ has been really great with battery life and camera quality. The display is super bright even in daylight and the AI feature is helpful since I take a ton of photos outside. The design is simple and it matches with any phone cases that I bought. It is definitely lighter than the ultra so my hands don't get tired that easily. I highly recommend this phone to someone who wants to upgrade their old Galaxy or someone who wants to use Android but doesn't know where to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone so much battery and storage. Fast loading and good for playing COD Mobile. The camare takes rad work photos.

    I would recommend this to a friend