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Customer Ratings & Reviews

Model:
SM-S721UZKAXAA
SKU:
10103649
Your price for this item is $629.97
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 430 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with this phone. The size and quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24FE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible photo. It was a great purchase. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone very legit and the staff are so accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good place to buy Electronics. I am really enjoying with my purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fe24

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone worth it....large screen and well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungGalaxy S24 FE is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new phone should have done this a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome phone and my uncle loves it. Great cam quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is Samsung's Value Cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale since I don't want to spend a lot on a cellphone and this is just right for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you note

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very very happy with the phone. Hope to buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift to upgrade a family member. Wish "activated" pricing was valid for prepaid customers with existing #

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, for myself..I like it..The color is so pretty, camera is really clear..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blacklisted Phone Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks/worked good for a month and a week or so. Very easy to use and simple features. But then phone got blacklisted out of nowhere for being listed as a "stolen" phone from phone service. Went in circles just trying to get it fixed and its still not fixed. Was not able to return/exchange either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and very cheap compared to a regular S series

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fingerprint sensor is hit or miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fingerprint sensor is hit or miss and not having a micro SD card slot other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Wiseone, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your S24 FE is not recognizing your fingerprint, please take a moment to review "Samsung phone is not recognizing fingerprints." If you're running low on storage, take a moment to review "Manage storage on your Samsung Galaxy phone" to learn about cloud-based storage options that are available to you. Let us know if you have any questions afterward or if you would like any further assistance by reaching out at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Did not meet my standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn’t what I was expecting. Didn’t have all the stuff that the Google pixel nine has completely different maker but same android system with Gemini just was disappointing in general. It wasn’t one of my favorites. Definitely would not recommend that because you know that the kind of discontinued in a few months and then not gonna be around much longer. The only good point was of it was I got a good deal but other than that, it doesn’t reflect on Best Buy. It’s just a horrible device Best Buy offer the best devices you can find, but that’s my opinion

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Getmomo, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy S24 FE. We value your feedback as we strive to improve the functionality and performance of our product line. The Galaxy S24 FE offers unsurpassed performance and a more premium build compared to the Pixel. The S24 FE also features a dedicated telephoto camera, which the Google Pixel 9 lacks. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like any further assistance or if you would like to share additional feedback with us. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    MY SAMSUNG GALAXY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly like a A54 galaxy, but 1/2" longer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there MichaelM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. The Samsung S24 FE and the Samsung A54 are both smartphones with OLED displays, featuring similar display resolutions and video recorder resolutions. The S24 FE features a telephoto camera and a reliable software experience. The S24 FE has an aluminum frame and Corning Gorilla Glass Victus+, while the A54 features a Super AMOLED screen. The S24 FE also has a newer operating system and user interface than the A54. The S24 FE has a larger screen size than the A54 as well. Next, the S24 FE has more RAM than the A54. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Samsung Galaxy S24 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed I returned and got a motorcycle edge 2025

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmbreR, thank you for reaching out to share your experience using the Samsung Galaxy S24 FE. We value your sentiments as we strive to improve the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to contact Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sept for the screen looks like it's cracked on the inside.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Blastnews, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your Galaxy S24 FE and without being able to ask you any follow up questions to clarify what you've shared, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    sold me a locked phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if i could give you 0 stars i would. you guys sold me a phone that still had someone else’s information on it so i could not set it up. i bought this phone when the original was on sale because it was a few dollars cheaper- now that i’ve had to return the product due to YOUR FAULT FOR NOT RESETTING AND DELETING A PHONE FROM BRAZIL, you are not offering me any discount since the phone is full price now. This is nothing but a money grabbing scam, not to mention i traded in my old phone and had to get back store credit? like i will ever use that after having this experience?? i wish i never bought anything from best buy, you guys are thieves and scammers. get your life together.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    S24fe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can barley hear me and now have a black ⚫️ on the screen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings NICKOLASE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Microphone issues with Galaxy phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung