Customer Ratings & Reviews
- Model:
- SM-S721UZKAXAA
- SKU:
- 10103649
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had phone for only a few weeks and had issues with. Tried to use the warranty but would have had to drive over an hr one to have it worked on. I give Best Buy a 5 star for helping us by taking phone back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DavidW, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra
mid range phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thick bezels is ugly. front camera is not that good. soso phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Sammi, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The S24 FE offers a slimmer bezel display. Your device offers the ProVisual Engine, which is a comprehensive suite of AI-powered tools that enhances photos and videos with sharp details and rich textures, expanding the possibilities beyond just snapping a picture. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
So far ok...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from previous Galaxy A51 but much bigger and heavier!
I would recommend this to a friendBrand response from Samsung
Posted .Good day S7upgrade, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details before we can properly do so. If you would like further assistance and/or help with troubleshooting your device, please do not hesitate to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
Bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap pictures quality is bad, not to many features compared to the Moto G-Stylus5G
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SophiaB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your camera quality, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support at your earliest convenience if you would like further assistance and/or help with troubleshooting. Thank you for being a dedicated Samsung customer. - Debra
The best midrange phone at a budget price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone with a highend cpu in it. I love the screen, camera, speakers and size of the phone. The best part is the price of $349. You can't beat it at this price. The bezels are a lot smaller than mynold s23 fe. That i do appreciate, Samsung.
I would recommend this to a friendamazing device for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be the first to admit I am very much a flagship person. This year Ive decided to scale back and work on putting my money elsewhere- this device doesn’t disappoint. It does what I need it to do and more, and it proves I dont need to spend 1200 on a phone to do what I need it to do.
I would recommend this to a friendBest Buy bait and switch on price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Thursday Nov 28 for pickup Tuesday Dec 3rd for $350 on sale if Best Buy activated it on Verizon. Received an email morning of Dec 3rd saying the phone couldn't be activated and the order was canceled. Why would they activate the phone when I wasn't even in the store? Spent an hour on the phone, transferred to 4 different people. Went into the store the next day and of course the $350 sale was over and they wouldn't honor the price. Called Verizon and they said there is nothing on your account that would prevent activation. Checked the webpage and price was now $450 if you activate. I attempted the checkout steps again and now there was fine print saying for new line or new account only. When I clicked upgrade phone (keeping same plan), the price changed to $650 so there is no way that fine print was there the first time since I was able to check out at the $350 price and went through the Verizon steps asking for my info.
No, I would not recommend this to a friendBest Buy made it easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Galaxy phones This is my first purchasing through Best Buy vs my carrier and I'm sure this is the only way I will purchase all future phones! Easy Breezy and less expensive
I would recommend this to a friendE phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love her phone for many reasons especially her cameras and fast processor
I would recommend this to a friendFall in love.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest economic phone, wonderful camera, very happy with it.
I would recommend this to a friend