Customer Ratings & Reviews
- Model:
- EF-GS921CEEGUS
- SKU:
- 6568590
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Galaxy S24 Standing Grip Case's secure grip and enhanced camera quality. Positive feedback highlights the case's improved handling and the ability to take stunning photos and videos. The vibrant display is also frequently praised. There were no reported negative comments about this product.
This summary was generated by AI based on customer reviews.
Good design idea, poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this case. I bought this case in May of 2024 and it is now October of 2024 and I have to replace it because the strap is breaking off through very normal usage. I need a strap of some kind in order to hold my phone due to a neuromuscular disease that affects my grip. Popsockets won't work because I cannot maintain a grip with them. This case with the built in strap seemed perfect. Previously, I've been using a case a separate stick on strap that was bulky and made it difficult to put my phone in my pocket or on a holder in my car. But now six months later, the strap is broken and I have to replace it. Way too much money for something I consider a mobility aide.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Jrakie, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Standing Frip Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your case and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance and/or help with troubleshooting. Thank you for being an unwavering Samsung customer. - Debra
Poor quality and not great to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sliding ring/stand began wearing early on and eventually tore completely after 6 months of regular use. Difficult to slide open and close for use. Will have to replace with a different case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SE7EN, thank you for taking the opportunity to share your experience with using the Samsung Galaxy S24 Standing Grip Case. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a warranty for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
