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Customer reviews

Rating 4.9 out of 5 stars with 281 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Rating 4.5 out of 5 stars with 27 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 281 reviews
  • Pros mentioned:
    Camera, Design, Display

    Rated 5 out of 5 stars

    Powerful Performance Meets Sleek Design: My Samsun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung S24 Ultra, and it has been an absolute game-changer for both my work and personal use. From its stunning display to the unparalleled performance, here's why I believe this phone is a technological marvel.Firstly, the display is nothing short of spectacular. The S24 Ultra's screen offers vibrant colors, deep blacks, and an incredible level of detail that makes everything from watching movies to scrolling through photos a pleasure. Whether I'm outdoors or in a dimly lit room, the adaptive brightness ensures the screen is always just right, enhancing my viewing experience significantly.The camera system on the S24 Ultra is a photographer's dream. With its versatile lens setup, I've captured stunning photos in various lighting conditions. The night mode, in particular, has impressed me with its ability to produce clear, detailed images even in low light. The zoom capability is also remarkable, allowing me to get closer to subjects without sacrificing image quality.Performance-wise, the S24 Ultra is a powerhouse. Whether I'm multitasking between demanding apps, playing graphic-intensive games, or streaming high-resolution videos, this phone handles it all with ease. The battery life is exceptional, easily getting me through a day of heavy use with power to spare. Plus, the fast charging feature means I'm never out of juice for long.The S24 Ultra's design is both elegant and practical. Its sleek build and premium materials feel great in hand, while the durability has given me peace of mind during daily use. Samsung's attention to detail is evident in every aspect of the phone's design and functionality. Overall, the Samsung S24 Ultra has exceeded my expectations in every way. It's not just a smartphone; it's a versatile tool that enhances my productivity, creativity, and entertainment. If you're in the market for a high-end phone that delivers on every front, the S24 Ultra is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Stop making my iPhone look bad! Lol.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works well. My previous device was the Galaxy S21 Ultra. The S4 Ultra is much bigger and comes with a stylus. The adaptive brightness and the circle to search is pretty cool; I use it frequently. Camera quality is excellent, as always. I also have an iPhone 15 for work and prior to that an iPhone 12 Pro Max. The Samsung Galaxy S24 definitely puts the iPhone cameras to major shame. If camera is your biggest buying factor, this phone is definitely the best I’ve come across.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 4 out of 5 stars

    Just str8 to the point......Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am impressed since changing brand of phones. This is a nice upgrade from my Note 20 Ultra. Still figuring out the bells and whistles, lol. Taking pics and videos are relatively nice. Before adding the case, the body and stylus feels nice, with the styles having a grippy feel all around compared to last. Loving the color and grippy silicone feel on the back of the phone, as well as the more 'square' shape than my last phone. Overall, a nice device. Will see how it holds out in the future as I am getting accustomed to the droid family, lol. So until I get used to it fully...I would give it a rating of 4 and thats my opinion, not knocking anyone else's view though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to experience the Samsung S24 Ultra, and I must say, it has exceeded my expectations in terms of both design and functionality. From its slim and symmetrical bezels to its vibrant display, this phone offers a truly immersive experience. In this review, I will highlight some of the standout features that make the Samsung S24 Ultra a standout device in the market. Sleek Design: One of the first things that caught my attention about the Samsung S24 Ultra is its sleek design. The phone boasts the slimmest and fully symmetrical bezels, giving it a modern and sophisticated look. The flat edge-to-edge display not only enhances the overall aesthetic but also allows the S Pen to work seamlessly across the entire surface. Whether you're browsing the web, watching videos, or taking notes, the sleek design of the Samsung S24 Ultra elevates the user experience. Vibrant Display with Vision Booster: The Samsung S24 Ultra features a better and brighter display, with up to 2600 nits of brightness. Combined with Vision Booster technology, this display ensures optimal visibility in any lighting conditions. Whether you're outdoors in bright sunlight or indoors in low light, the display remains clear and easy to read. This feature is particularly useful for those who rely on their phones for work or entertainment and need consistent visibility throughout the day. Enhanced Functionality with S Pen: For the first time, the S Pen works across the entire surface of the Samsung S24 Ultra's display. This means you can take notes, sketch, and navigate your phone with precision and ease. The enhanced functionality of the S Pen adds a new level of versatility to the device, making it a valuable tool for productivity and creativity. Conclusion: Overall, the Samsung S24 Ultra is a remarkable device that sets a new standard for smartphone design and functionality. With its slim bezels, vibrant display, and seamless integration of the S Pen, it offers an unparalleled user experience. Whether you're a professional looking for a reliable work tool or a multimedia enthusiast seeking immersive entertainment, the Samsung S24 Ultra has something to offer for everyone. I highly recommend this phone to anyone in search of a premium smartphone experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ai

    Rated 5 out of 5 stars

    S24 ultra review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great Android flagship phone. With the AI featured in research engine, camera, and photography. It becomes one of the most smooth AI operating device. However, the screen from S24, S24+, and S24 ultra have different level of grainy and sandy feeling especially in a low brightness. When brightness lower than 30%, the problem was evident in the dark gray parts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Samsung S24 Ultra Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever i used Smooth Nice display Great Camera Reliability outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KING OF SMARTPHONES S24 ULTRAAAAAAA!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S24 Ultra WOW! why Samsung? why you making my iPhone look bad lol. I usually keep my sim at my iPhone and my work sim at an Android phone, this time it would be the other way around. this phone is just in another level, beautiful screen, amazing battery, awesome camera and S-pen is neat. not to mention the AI features makes this a big upgrade compare to an iPhone. luckily for me I can still use both of these great phones and my Apple Watch Ultra, but if I'm being honest the S24 ultra blows the iPhone out of the water. it's just Ultra literally. I also bout an amazing case for it, please Best Buy consider selling this brand, because those cases are super top notch, had to wait days for it to arrive, it would have been great if could pick up the same day with the phone . highly recommend this smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 40-year-old father, purchasing the Samsung Galaxy S24 Ultra from Best Buy for my daughter was an absolute delight. This phone's cutting-edge technology, including its exceptional camera capabilities, long-lasting battery life, and sleek design, made it the perfect gift. Its user-friendly interface and robust performance ensure she can keep up with schoolwork, hobbies, and stay connected with friends and family seamlessly. The peace of mind with durable build quality and the extended warranty from Best Buy adds to the satisfaction. It's a gift that not only brings her joy but also meets all our expectations for reliability and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    taken to the extreme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better performance and battery life than ever before +Great cameras improve the photo quality over last year +Titanium frame and durable Gorilla Armor glass. the Galaxy S24 Ultra is one of the best gaming phones ever the S24 Ultra has professional features that even the Pro iPhone can’t top, like Samsung DeX software that turns your phone into a veritable laptop, complete with windows and an application dock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought it would be so easy to make a purchase at Best buy and that I would have good service from the staff. since it was my first time that I requested a credit card,I am very satisfied with the help I had from the staff working in the store.I was able to get a credit card in less than 5 minutes with which I was able to make a purchase on the same day that was incredible. Many thanks to all the staff who help in the stores for their excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S24 ultra review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Android phone. Specially camera better than any competitors in market. Great specs great features I'm using Samsung since 5 years best UI experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increased camera performance and functionality over the last few years by Samsung makes this flagship purchase worth it in my opinion. The squared design is also a fresh and updated look. This was my first time purchasing an unlocked cell phone, and the Best Buy salesperson was very helpful in answering my questions about how to proceed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever and the phone is really smooth and i also would like to mention about the excellent customer care by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever seen. Smooth, good camera, battery life. I had received a defective product but thanks for best buy team for helping me for the exchange. Seamless experience. I would 100% recommend to buy this phone over apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YESSSS!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is more than I expected. I'm not even going to talk about the A.I./Camera/Gaming/Video/PEN Functions. What about.. Wait! Let me stop it already!! (゜-゜)(。_。)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone in the market. I had received a defective piece but thanks to Best Buy team for helping me on exchange. Seamless experience. Recommended to buy this over an apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its like the note. I love the ease of the functions. The ability to multi task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best super-smodal device in all applications,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Samsung user but this one did meet my expectations especially for mobile games since it's the one that most fluid for me and I'm very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung Galaxy in years. Great operative sistem and ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice takes great pictures. Have always loves Samsung phones. Very good quality

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 27 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, durability, screen and battery. Editors are less positive about sound and price. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 100/100 = Excellent quality.
  • gsmarena.comRating, 4.6 out of 5GSMArena Team on February 13, 2024

    Samsung Galaxy S24 Ultra reviewYou look at the Galaxy S24 and S24+ and can't help but wonder if they really are the new models, or Samsung just went and reissued the old ones. The

    Full Review
  • TechRadarRating, 4.5 out of 5Philip Berne on April 9, 2024

    Samsung Galaxy S24 Ultra review: taken to the extremeThis is the phone Samsung's been working towards

    Full Review
  • The VergeRating, 4 out of 5Allison Johnson on January 29, 2024

    Samsung Galaxy S24 Ultra review: all that and AIThe Galaxy S24 Ultra is a hell of a phone. As always, Samsung has jammed it full of more high-end hardware than you can shake an S Pen at, and this year it's also packed with cutting-edge AI features. But it's expensive, and most of my favorite

    Full Review
  • Tom's GuideMark Spoonauer on January 17, 2024

    Samsung Galaxy S24 Ultra hands-on review: The AI phone to beatThe Samsung Galaxy S24 Ultra packs a ton of AI features, including Circle to Search, Live Translate, and lots of Generative AI photo editing tools. You also get a stronger titanium design, a flat disp

    Full Review
  • Digital TrendsAndy Boxall on March 9, 2024

    Samsung Galaxy S24 Ultra review: the best Ultra ever, and a must buySamsung may not have changed the look of the Galaxy S24 Ultra much, but everything else has been given a massive upgrade. Prepare for a very positive review.

    Full Review
  • Android CentralRating, 4.8 out of 5March 6, 2024

    Samsung Galaxy S24 Ultra review: A vivacious return to the topThe Samsung Galaxy S24 Ultra represents the best of Android in every way possible. Samsung continues to listen to fans, delivering a stunning flagship.

    Full Review
  • Android AuthorityMarch 25, 2024

    Samsung Galaxy S24 Ultra Standing Grip Case review: Get a gripWant to protect your precious Samsung Galaxy S24? The Samsung Standing Grip Case's unique feature is as useful as it is stylish.

    Full Review
  • Android AuthorityRyan Haines on February 17, 2024

    Samsung Galaxy S24 Ultra review: Doing (and costing) the mostIs Samsung's latest and greatest worth an ever-increasing stack of dough? Find out in our Samsung Galaxy S24 Ultra review.

    Full Review