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Customer reviews

Rating 4.8 out of 5 stars with 991 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 512GB's camera capabilities, praising its ability to take stunning photos and videos. They also appreciate the phone's long battery life, which allows for extended usage without the need for frequent charging. Additionally, customers are impressed with the phone's AI features, which enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 991 reviews
  • Pros mentioned:
    Battery life, Camera, Flat screen

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my S24 Ultra a few days ago. It replaced my S22 Ultra. So far I have really enjoyed the new phone. The new screen is outstanding. This device is smooth as butter. Have not had it long enough to judge the battery life but it has not died on my with normal daily use. AI features are not something I am jumping up and down about, although the Circle to Search is impressive. Camera does well too. Have not dived into it very deep and I am not a big photo junkie. Overall, this upgrade has been well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ai features, Battery life

    Rated 5 out of 5 stars

    Better than IPhone 15 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung s24 ultra 5g is a phone that has a powerful performance, a long-lasting battery, and smart AI features. It is very expensive, but it also has the best specs and capabilities. The phone has a premium design, a big and beautiful display, a fast and efficient processor, a lot of RAM and storage, an impressive camera system, and a huge battery that supports fast and wireless charging. The only downside is the software, which has some bloatware and cluttered menus. The phone is a pocket powerhouse that will impress you with its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Always Improving

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, camera, display and UI good as always. Oh and forgot the battery lasts almost all day for me and I use it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Ai features, Camera

    Rated 5 out of 5 stars

    Best phone of 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • The Galaxy S24 Ultra boasts impressive hardware and cutting-edge AI features but comes at a high price. • Its standout features include an exceptional display for outdoor use, a top-notch camera system with a great portrait mode, and a versatile built-in stylus that enhances productivity. And let's not forget about their main point, Galaxy AI. This phone is packed with lots and lots of AI features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Flat screen

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a travel geek like me, this phone was HANDS DOWN THE BEST OPTION TO HAVE! camera that can take pictures from another island, battery life that holds for days, screen for gaming, faster download and all! Great deal for what it offers!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months with the phone, I think it has earned its review. After switching to the S24 Ultra after being with Iphone since the 7, I can't lie about being intimidated by the switch. But for those who are worried like I was, fear not! After taking my time downloading/uploading I wanted to transfer, everything that I needed was already sorted into folders with the apps I needed right on the home screen. From there it was all personalization to my liking. Being a gamer as well, the multi-screen tool is such a handy feature when trying to figure out a puzzle, you can look something up with one half the screen, all while writing down keys on the notes tab on the other half of the screen. That's just the simple side of the multi-screen feature. The stylus, with dedicated art apps that DON'T CHARGE for use are amazing! I find myself drawing and coloring a LOT more just because it is there and am not forced to pay extra on top of the phone for it. I don't even know where to begin with the camera, some of the best quality for a phone I have seen. I definitely find myself pulling my phone out for pictures way more than I ever have with any phone. All in all, I would recommend this phone to others, and have even recommended it to my brother who is looking to upgrade for himself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Coming from a Note 20 Ultra. LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Samsung user here. Absolutely in love with the phone.(coming from Note 20 Ultra) Pros: -Cameras are cyrstal clear -Battery-life is AMAZING(lasts me all-day compared to my old phone, had to charge 3 times daily) -The high-screen brightness+ the anti-reflective coating makes it very easy to see in the day -Very fast and smooth gaming experience. -Great bluetooth sound quality. For some reason my speakers/headphones sound better, idk why. -the screen is wider compared to past ultra phones so smaller black bars on 16:9 aspect ratio videos -loving circle to search -much more pro I havent used yet Cons: -i love how big the screen but since its wider now, its trickier to hold with one hand now. Still should be fine -The S-pen is matte finish instead of glossy, feels cheaper cuz of that. -No SD card expansion. I prefer that over dual-sims. No big deal since i got free upgrade for pre-order If you got anything older than an s22, definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone in 2024

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the overall look of the phone is wonderful. looks amazing. I love the fact that it as the pen built-in. able to use it without looking around for it. the screen is very clear and vibrant. it is also very fast and runs smoothly. the camera is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Masterpiece of Innovation: Samsung S24 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated Samsung Galaxy user since the inception of the Note series, I've witnessed the evolution of smartphones firsthand. With each iteration, Samsung has raised the bar, but none have impressed me quite like the Galaxy S24 Ultra. This latest flagship is not only the pinnacle of Samsung's engineering prowess but also the epitome of what a smartphone should be. From its sleek Titanium Black design to its breathtaking 6.9-inch Dynamic AMOLED 2X display, every aspect of the Galaxy S24 Ultra exudes sophistication and excellence. Powered by the latest Snapdragon processor and boasting a formidable 12GB of RAM, performance is unmatched, effortlessly handling anything thrown its way. The camera system is where the Galaxy S24 Ultra truly shines, with a quad-camera setup delivering unparalleled versatility and image quality. Whether capturing stunning landscapes or shooting detailed close-ups, the results are nothing short of breathtaking. Despite its powerhouse performance, the Galaxy S24 Ultra doesn't compromise on battery life, easily lasting all day and supporting fast wired and wireless charging for quick top-ups. As a long-time Samsung Galaxy user, I can confidently say that the Galaxy S24 Ultra is the best yet. It's a masterpiece of innovation that exceeds expectations in every way, reaffirming my loyalty to the Galaxy series.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My first Samsung Galaxy phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used my Samsung Galaxy S24 Ultra for a month now, I can confidently say it's been a delightful experience. Watching videos or scrolling through social media and on the web feels immersive, thanks to its vibrant colors and sharp resolution. The camera truly amaze me. Whether capturing everyday moments or special occasions, the sensor delivers exceptional detail, and the zoom capabilities are outstanding, letting you get close to subjects without losing clarity. It's become my go to device for photography, especially in low-light situations where it still manages to perform admirably. Performance, the apps open instantly, and multitasking is seamless, thanks to its powerful processor. Gaming is a joy with smooth graphics and responsive controls, making it a versatile device for both work and play. Battery life has been solid, just make sure to disable most of the unnecesary app notifications because it will drain your battery within an hour. The fast charging feature is a lifesaver when I'm running low on power and need a quick boost. It feels premium in your hand!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, is super fast , great camera, battery last long, amazing graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Galaxy Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few weeks since I bought this phone and it’s FANTASTIC! Peak Samsung quality, performance, and over experience. I also got a really good deal on this open box excellent. I watched a bunch of reviews before buying and held the phone in store first. The S24 Ultra is a much better value over the newer S25 Ultra hands down! (My only gripe is that it didn’t love with the original box or accessories like advertised—I got an Apple cable and a generic USB-A to USB-C brick…that’s on Best Buy, not Samsung.)

    I would recommend this to a friend
  • Pros mentioned:
    Flat screen

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an upgrade from my last one. I really like the flat screen instead of the curved on. I have always loved the Note, and they have made great transitions to this new S24 Ultra. I carry my phone in an Otterbox case, and they have made it a fraction smaller. Which I appreciate. I am still getting used to the new technology in the S24 Ultra. But so far it has been good. It took me a bit to find the voice to text, which I use alot since I have became deaf in one ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flagship smartphone that excels in every aspect, offering a premium experience for power users and tech enthusiasts. Its sleek titanium black design exudes sophistication, while the stunning display delivers vibrant colors and sharp details, perfect for gaming, streaming, and productivity. Powered by cutting-edge hardware, it ensures lightning-fast performance and seamless multitasking. The 256GB storage provides ample space for apps, photos, and videos, and with its unlocked capability, it offers the flexibility to choose your preferred carrier. The advanced camera system takes photography to the next level, capturing stunning photos and videos in any lighting condition. Durable, stylish, and feature packed, the Galaxy s24 UItra is truly excellent and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Bravo bravo - the best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo bravo to Samsung once again! All the note features are here! I couldn't be happier with my purchase, receiving that wonderful Samsung quality! The phone itself is a wonderful color and very cool material on the back The color is not too bright and not too dull and definitely has a classic classy look stylus works wonderfully The camera is the best phone camera I have ever used the autofocus feature is the best feature of ever experienced which you can see in my pictures captured below.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s24 ultra 512gb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was excellent. Great camera, display and solid speakers. My only complaint is the camera tracking fast moving objects. This camera is pretty bad with motion blur as most Samsung phones have been the past few years. If you can get past that the camera is top of the line. S pen is useful too, but I often do not use it as much as I'd like. Below is a photo of my dog under relatively low light. Turned out great since he wasn't moving much.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Solid Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks , My answer is this.. This device is perfect in all the ways that count, the display is notably better, as wel as the camera, and battery, all in all , Samsung finally hit the mark!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love It !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S24 Ultra is the Bomb. It does wonders. Camera is excellent, Stylus is a wonderful thing. Little Pricey, but making payments is affordable to me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Stunning Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, I got my pre-order Samsung S24 Ultra and it looks perfect. First of all, the wireless transfer code was amazing, that I can just transferred everything from the old phone to this new one without plug in laptop. Cameras are excellent pictures, I haven't try AI functions just yet but I'm sure it will be amazing as well. And I got $150 gift card from Best Buy which I purchased for a wireless charging station, a wireless power bank and a adapter to match with UBS C cable that provided with the phone. So far, I am very happy with my new phone and excited to explore it .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, I bought this for my wife, after using iPhone for over 5 years, she is liking the difference. Camera quality, performance, hold, operation controls are great. Highly recommend buying this.

    I would recommend this to a friend
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