Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1085 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Galaxy S24 Ultra 512GB (Unlocked) for its formidable overall performance and amazing camera quality. The battery life, design, and many good features also receive positive feedback. However, some customers find it a little heavy and mention the square corners could be improved, while a few have noted it overheats a little.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,085 reviews
  • Rated 5 out of 5 stars

    Lo mejor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked his artificial intelligence, it's a great thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly my phonenrecently cracked andni decided to upgrade to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PHONE IS NICE, BOUGHT IT FOR MY SON AND HE LIKES IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it here

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy. There customer service is the Best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of never bought this expensive phone had you not said you would give me 450.00 for my samsung note 20 ultra. You sent it back. You guys have thee worst customer service, and after what you done to me on this phone i will never spend another dime at best buy, you guys are the worst people ever, im 62 years old and you guys just cheated me out of 450.00. I will be doing something about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill never get the $400.00 gift card! You do what you can to win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best phone in the word

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like so much my new phone . i love the color and the new items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best purchase ever I’m so excited for my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my Galaxy S24

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot to learn on this phone but I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little different from the s23 ultra camera and ai

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the technology and feature that has the new ultra 24

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast service nice staff thank you too much

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 1 out of 5 stars

    1 star

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by Samsung have been among the best in their class for well over a decade, offering an amalgam of thoughtful design, top-notch hardware, and performance to match. Samsung was also the first smartphone maker to offer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Love it!!!!!!!! …………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 ultrs plus

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is as described. This is to replace my 23 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a samsung fan boy and they never disappoint you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Very beautiful, I like to use it every day good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After careful consideration, I made the decision to transition from my iPhone 13 to this device, but I must express my dissatisfaction with the experience. The handover process between Wi-Fi and the mobile network is severely lacking, resulting in significant disruptions. Additionally, I am unable to receive any confirmation messages, which poses a hindrance to effective communication. Initially, all my incoming calls were being diverted to voicemail, and while I initially suspected a network issue, further investigation revealed that other iPhone users within my household were not experiencing any such problems. Given these challenges, I deeply regret my decision to switch devices and wish there was an option to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesomesamsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual samsung is great with easy to use and technology software

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone but poor internet connection.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave average and 3 star because of the internet service. My phone says 5G UC most of the time, and when I tried to call my beloved person in Facebook messenger, it says waiting for internet connection. I tried to switching off and on and turning off the data saver, data usage and all, still does not work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GangaA, thanks for taking the time to review your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward or if you have any questions for us, do not hesitate to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra Samsung