The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
Rated 5 out of 5 stars
Great buyq¹¹½
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been enjoying my Samsung S25. It was easy to set up and easy to use. I love the mint color through my clear flower case. Takes excellent pictures.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it a lot, but the camera doesn't seem special to me. The Gemini's intelligence never responds well, and the real-time translation function for listening or speaking is very poor. It translates anything else. I expected more.
Howdy JorgeA, thank you for sharing your feedback with us about your experience using the Samsung Galaxy S25. We value your candor as we continue to improve the functionality and performance of our product line. The Galaxy S25 camera excels in bright conditions, offering vibrant detailed photos and unsurpassed portrait mode. To fix Gemini not responding properly, please clear the cache and data for the Gemini and Google apps, then reboot your device, and ensure your phone's software and the Gemini app are fully updated. Please feel free to review, "Use Live Translate on Galaxy phones and tablets" to learn more about utilizing this awesome feature. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Rated 2 out of 5 stars
Title: Disappointed – Phone Died Within a Week
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Samsung Galaxy S25 from Best Buy on July 11. Right from the start, it had trouble turning on and would automatically reset itself. By the 8th day, it completely stopped working. The phone overheated, and I'm not even sure what caused it. I had no choice but to return it today. Very disappointed, especially considering it’s a brand-new device. I expected better performance and reliability from Samsung.
Hello RkRomeo, thanks for sharing your recent experience with using your Samsung Galaxy S25. We appreciate your candor as we seek to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. We understand how frustrating it may be to have a device that may not be functioning as intended. Please take a moment to review, "Samsung phone or tablet reboots repeatedly," "Samsung phone or tablet will not power on or off," and "Keep your Galaxy device at its normal operating temperature" to help resolve what you've described to be experiencing with your device. If you would like to share any other feedback with us afterward or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for choosing Samsung! - Debra
Rated 5 out of 5 stars
Samsung S25
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do I really need to leave one? Everybody know Samsung is the real deal and always will #Boom
Hey there MicheliaV, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy S25. We appreciate your feedback as we continue to strive to improve the functionality and performance of our product line. We're happy to hear that you're pleased with your camera functionality so far. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thanks for being a loyal Samsung customer. - Debra
Rated 5 out of 5 stars
Love it!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone lasted me years I felt like. Super durable and efficient. Loved having it, got another but newer