Customer Ratings & Reviews
- Model:
- SM-S942UZKEXAA
- SKU:
- 12630265
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Meh, just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing is just ok. Im not finding it as user friendly as my old google pixel phone. I wish id paid the extra money and gotten a new pixel inatead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha BelindaW, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy S26. Your feedback is appreciated as we continue to make improvements on our product line to best suit the needs of our customer base. We understand that transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those resources that we have available for you online at any time. If you would like any further assistance, please feel free to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
New phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in seeking a new phone and Loved this one i picked
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone seams good its good but when your done buying the phone the people look like they dont help you any more.
I would recommend this to a friendGalaxy S26
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with my new Galaxy S26. New phones can be intimidating but this phone was easy to learn!!!
I would recommend this to a friendPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone. I would purchase again. Recommended.
I would recommend this to a friendphoine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.getting used to it and working out issues with not lining up with old
I would recommend this to a friendGalazy s26
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy. My old one locked up and buying this way saved me hundreds.
I would recommend this to a friendAmazing phone for the price!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone for the price!! Highly Recommended!!
I would recommend this to a friendMore storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfactory for me. Still learning the features of the phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hey MichaelL, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy S26. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to help make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please feel free to check out those resources and reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Samsung Galaxy26
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and snappy and sturdy. All around a good phone.
I would recommend this to a friendPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good phone. Takes its time loading up to connect to camera apps
I would recommend this to a friendIts okay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had an Galaxy S3 FE and was excited to get a new phone. The new S26 doesnt seem noticeably different and i kinda liked the S23 better. Not worth the cost for the upgrade in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there SamanthaF, thanks for sharing your candor with us regarding your experience using the Samsung Galaxy S26. The Galaxy S26 offers significant upgrades over your Galaxy S23 FE. This includes a much faster Snapdragon 8 Elite chipset, 12GB of RAM, and superior camera capabilities. The S26 is a premium flagship, while the S23 FE is a mid-range "fan edition," meaning the S26 provides better performance, display brightness, and AI features. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being an integral part of the Samsung community. - Debra
Not product, but a review of HIP Best Buy store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the product, but a review of HIP Best Buy store. I thought supporting local stores is better than buying from amazon to help local economy and local employees but I was wrong. I purchased S26 as a gift but unfortunately the giftee just recently purchased a new phone. I tried to return this unopened item but it just past the 2-week return policy (3weeks). Initially it was my understanding that since it's an open line (no contract), I can return it for 30days, as I was told when I purchased it. I asked for some consideration or even a store credit since the product it totally unused nor unopened and its only been 3 weeks. The teller asked me to wait for the manager. After waiting for a while, I was told that the manager cannot guarantee to talk to me because he is super busy, I was told his name is Edwin. I wonder how busy it could be, there are about 20 employees in the floor and only about 5 customers walking. This is my WORST customer service ever. I talked to several employees but no one wants to listen!! BUYERS beware!!! Don't support this local Best Buy store, buy ur stuff online or in AMAZON. This is not BEST BUY store, its WORST BUY STORE.!!!!
No, I would not recommend this to a friend