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$2,501.49

Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    S26 Ultra - Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera up to 100x zoom, long battery life and durable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unexpected huge disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like I may be one of the few?? people who can’t adapt to the latest Samsung display changes. I’ve tried what I believe are all the available settings and adjustments, (privacy settings off) but this screen consistently causes headaches, eye strain, and even dizziness with extended use. I’ve been using Samsung phones for years, and this is the first time I’ve experienced anything like this. Unfortunately, it makes the device unusable for me. I’m very disappointed both with Samsung’s “improvements” and with Best Buy’s handling of the situation. Since I already shipped my trade-in device, my old phone is gone, and Best Buy was unwilling to return it—even though the trade-in had not yet been processed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Suca, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S26 Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To alleviate what you've described to be experiencing with your new display, please turn off the privacy display. Go to Settings > Display > Privacy Display and turn off "Maximum privacy protection" or disable the feature entirely to check if symptoms persist. If the display brightness is causing discomfort, please enable extra dim on your display. Settings > Accessibility. Utilizing Eye Comfort Shield may also help resolve what you've been experiencing. Go to Settings > Display > Eye comfort shield and set it to "Adaptive" or "Custom" to reduce blue light. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    S26 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved from iPhone to Samsung and I love it it’s very fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone honestly So happy I switched from iPhone to galaxy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't deliver it on time, and they gave me one with lower capacity—terrible service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Outrageous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 2 weeks since they ssaid the phone would be there still waiting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What is happening with my order?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received my order—it's already been a month.

    I would recommend this to a friend
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