Customer Ratings & Reviews
- Model:
- SM-S948UZVEXAA
- SKU:
- 12379352
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Liked rectangular s24, rounded corner feels cheap.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lighter then S24. Some apps gets stuck at launch, may be software issue. Camera seems to have better result.
I would recommend this to a friendS26 ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the s26 ultra works great always a samsung fan
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. i was not trying to upgrade but it was time to do it.
I would recommend this to a friendSamsung S26 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on the new phone the rebate was way worth it vs Samsung
I would recommend this to a friend3.11.26 delivery date order still not shipped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will change my review once I get an item but for now 1/5*. I have been buying Samsung ultra for 10+ years every year but in 2026 i so far I have bad experience with Bestbuy/Samsung and IDK whos fault it is. Order was supposed to be deliver by 3.11.26, as of 3.27.26 it is still not shipped with no communication of what happened or how and when it will get resolved.
I would recommend this to a friendS-pen and Camera is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the S26 Ultra for 2 weeks now and so far it's been amazing.
I would recommend this to a friendBest phone in 2026
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone the screen and camera are the best ive ever seen
I would recommend this to a friendS26 Ultra - Great Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera up to 100x zoom, long battery life and durable.
I would recommend this to a friendBest phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the phone, best buy services are awesome....
I would recommend this to a friendAbsolutely love it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone, fast and feels great to the touch.
I would recommend this to a friendMy phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone,one of the best purchases ive ever made.
I would recommend this to a friendGood phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone, I love the privacy display mode.
I would recommend this to a friendSamsung 26 Ultra - white
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far. privacy screen takes some getting used to but so far no compants.
I would recommend this to a friendbest phone of 2026
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sharp display ,fast processing speeds and really liked the privacy part
I would recommend this to a friendGreat, but dont upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but same as S25 Ultra, i would only upgrade if you fot S23 Ultra amd Below. YES, S24 Ultra is still good enough. The new privacy screen setting is amazing, but not worth the upgrade by itself
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JorgeR, thanks for taking the time to share your thoughts with us about your Samsung Galaxy S26 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S26 Ultra has significant hardware and software improvements that make it different from Galaxy S25 Ultra. The processor on Galaxy S26 Ultra is Snapdragon 8 Elite Gen 5 for Galaxy while the processor on Galaxy S25 Ultra is Snapdragon 8 Elite Mobile Platform for Galaxy. The new ambient island camera design provides a sleeker and premium look. The Galaxy S26 Ultra features the world's first Privacy Display on mobile. Wider apertures mean the 200 MP Wide camera opens to F1.4. The 50 MP Telephoto camera, with 5x optical zoom and 10x optical quality zoom, now opens to F2.9. This allows in more light for improved brightness. mDNIe has improved image processing precision by 4 times on Galaxy S26 Ultra, which enhances the display quality. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
New phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have big changes between S 25 ultra and S 26 ultra
No, I would not recommend this to a friendtrade in option by best buy is a scam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of the worst customer service experiences I’ve ever had with Best Buy’s trade-in program, and I would strongly advise others to be very careful. I traded in a Samsung Galaxy S22 Ultra that had no cracks and was in good condition. Before shipping it, I even had the device inspected in-store at their Oswego Route 34 location, where a Best Buy employee confirmed it was in good condition. After they received the device, I was shocked to be told that the phone was “shattered on the screen and back,” which is completely inaccurate and does not reflect the condition it was in when I shipped it. When I asked for photo evidence of this supposed damage, I was told that they do not provide any pictures—so there is no transparency or way for customers to verify their claims. To make matters worse, I was then informed that because they classified the phone as “cracked,” I would lose the promotional trade-in value entirely. This means customers are expected to accept their judgment without proof, even when it contradicts prior in-store verification. Their terms and conditions place all responsibility on the customer for any damage during shipping, even though they provide the shipping label. This creates a system where the customer carries all the risk with no accountability from Best Buy. In the end, I chose to have my phone returned rather than accept a drastically reduced value with no evidence provided. I will also be returning the new phone I purchased and taking my business elsewhere. This experience showed a complete lack of transparency, accountability, and fairness. I expected much better from a company like Best Buy.
No, I would not recommend this to a friendUnexpected huge disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like I may be one of the few?? people who can’t adapt to the latest Samsung display changes. I’ve tried what I believe are all the available settings and adjustments, (privacy settings off) but this screen consistently causes headaches, eye strain, and even dizziness with extended use. I’ve been using Samsung phones for years, and this is the first time I’ve experienced anything like this. Unfortunately, it makes the device unusable for me. I’m very disappointed both with Samsung’s “improvements” and with Best Buy’s handling of the situation. Since I already shipped my trade-in device, my old phone is gone, and Best Buy was unwilling to return it—even though the trade-in had not yet been processed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Suca, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S26 Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To alleviate what you've described to be experiencing with your new display, please turn off the privacy display. Go to Settings > Display > Privacy Display and turn off "Maximum privacy protection" or disable the feature entirely to check if symptoms persist. If the display brightness is causing discomfort, please enable extra dim on your display. Settings > Accessibility. Utilizing Eye Comfort Shield may also help resolve what you've been experiencing. Go to Settings > Display > Eye comfort shield and set it to "Adaptive" or "Custom" to reduce blue light. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Decent option, not worth upgrade from S24 ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent, not much of an upgrade from S24 ultra. Privacy screen is over hyped
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations DhruvJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S26 Ultra. Your constructive feedback allows us to make improvements on our devices. The advertised Galaxy S26 Ultra offers a lighter design, superior performance with the Snapdragon 8 Elite chip, improved low-light cameras, and 60W wired charging compared to the Galaxy S24 Ultra. We would love to be able to assist you with whatever you may be experiencing with your device but without having any information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest contacting Support. Thanks for choosing Samsung! - Debra
Nice phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone. My brother sent me money for this and i got it for him at his request. He was happy with this phone since he hasnt gotten a new one in years
I would recommend this to a friend
