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Customer reviews

Rating 4.6 out of 5 stars with 1310 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are delighted by the Galaxy S6's camera quality, ease of use, and screen size. Many also appreciate its design and the range of features offered. However, some users express dissatisfaction with the battery life. The lack of expandable memory and the absence of water resistance are also frequently cited drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,310 of 1,310 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Short battery time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my s6 for two days and the battery is only lasting a few hours. Other than that I like the phone. No other issues yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Cell Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Galaxy S4 Cell Phone, faster processor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy S6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded up to this phone. Great features and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i couldn't be happier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the type that is into constantly updating my phone purchases multiple times a year. Rather, I'd have a sturdy and trusty phone. This was not my first purchase when I upgraded my phone. But after about a week, I was unhappy and Best Buy was fantastic about moving me over the S6. I'm still very happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 Galaxy s6 Smartphones on 8/24/2015. On November 12, 1 phone went out and went to Best Buy that said it was not repairable by them and told to call Samsung. After 1 hour on the phone with Samsung not understanding 1/2 the conversation I was told they would email me more info on how to return. with a ticket # 4133083834. over a week later I still have NOT heard from Samsung. I went to Verizon explained the situation and they immediately sent me a new phone. I would not Recommend Samsung due to their TERRIBLE SERVICE. The products are in my opinion the best. THE SERVICE STINKS. When dealing with any service problem we all must understand the language.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much to like about this phone but unfortunately the battery life is just horrible. I thought it was just mine but I had it replaced only to find the same problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, very reliable. Processes information quickly and durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung keeps getting better over the years, but this phone has not been the best. One of my daughters still uses it, but for basic functions (talk, text, some browsing). Otherwise, the other functions are not used. Samsung's newer versions are definitely much better options.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the S6. It was easy to use. Was a little different from the S4, but not a problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Calendar is poor so I'm returning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not able to sync Facebook calendar events into it's calendar or ones downloaded from the app store. Spent hours having the Samsung rep walk me through troubleshooting including a factory reset and the problem was not resolved so I will be returning it.

    No, I would not recommend this to a friend
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