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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Galaxy S8+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the overall design. Positive feedback also highlights the ample storage and performance. However, some users express dissatisfaction with the Bixby virtual assistant and the absence of a physical home button. The Samsung-specific features are also a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 3,971 reviews
  • Rated 3 out of 5 stars

    I expect more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I get a new phone I expect it to work better than it does. And I am always disappointed. Maybe I need to switch to a plain android phone instead of Samsung. There is an error message about not being able to connect with my email account, Can't be deleted. The sales person couldn't remove it either. And yes, I can open my email just fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use my phone there are a lot of new features compared to my old phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has lots of good feature. it's easy to program and fun too use. would recommend to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gray phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Galaxy. Great features and would definitely recommend over Apple!

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 2 out of 5 stars

    Newer is not better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone with Otter case is big and heavy. When adding protective cover for screen, it takes me 2 or 3 pushes (not taps) to open the phone. Bixby has been useless when I used, the answers were not even close to correct (ask google same question, and got a correct answer).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbprint scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is the placement of the thumbprint scanner. Everything else is pretty good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my new samsung s8 plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone to have. The new updated unlock security options are by far my favorite part!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A positive experience so far compared to the S7 and please note the s8 utilizes different plug.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through quite a few Samsung phones over the years (note, galaxy) and the quality continues to decline with every generation. My note was plagued with camera issues. I had high hopes for the S8 after the last note debacle. Samsung apparently falls into the look but don't touch; and definitely don't drop camp. The day after receiving my new phone I drop it and almost catch it halfway down before it tips out of my hand and lands on my laminate flooring. I think nothing of it and pick it back up. Well imagine my shock when the entire back of the phone was chipped and spider cracked. Samsung makes the phone "pretty" but you have to cover it up to prevent it from breaking every time you look at it. I give my wife a hard time about her Iphone but both her and my daughters have been through heck and remain unscathed. They also have had no issues with any functions of the camera or phone. Needless to say I will be abandoning the Samsung camp after this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    still need to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched from Blackberry to this phone. Like it so far but still have a lot to get used to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It really is an awesome phone it has great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome . the only thing that is bad about it is that it glitches once in a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone performs well, not unlike the previous Samsung phone I had. It met all expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is stunning. Just getting use to changes Samsung made, will have to wait and see,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't know where to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone worked for the first week I had it and has been freezing up and not working properly since. I'm sending the phone back to Samsung and hoping to get a new phone that doesn't freeze up. All in all I enjoyed the time I did get using this phone and hope when I hey a replacement I can learn more about the phone and what is capable of.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - Galaxy S8+ 64GB - Midnight Black (Verizo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous Galaxy phone user. So far so good. Impressed with the touch sensitivity and Bixby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Takes getting used to from other android phones ad the buttons are backwards.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a g6 to the g8s, similar but very different. Guess there is a learning curve, but things that were simple on g6 were made confusing on g8s. Dont like that screen has to be "always on" to see the little space u must push hard or twice. Don't really care for curved screen either, but guess that goes with personal preferences.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Miss the help videos. Phone gets pretty hot during charging on charge pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an upgraded version of the previous phone. If your S7 works wait for a the S10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone great, Samsung company not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone working nicely with many features. Camera ok. Not as sharp of a picture as they made it sound. VR headset can have fuzzy picture at times. We got our phones because of the promotions. They were out the first day. Samsung definitely sucks when it comes to promotional offers. Without those the phone isn't much different from my S5.

    No, I would not recommend this to a friend
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