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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Galaxy S8+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the overall design. Positive feedback also highlights the ample storage and performance. However, some users express dissatisfaction with the Bixby virtual assistant and the absence of a physical home button. The Samsung-specific features are also a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 3,971 reviews
  • Rated 1 out of 5 stars

    DIsappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after extensive research to a phone with sturdy glass. The motorola i Previously had was exceptional for years. never broke or cracked despite hard use. Gorilla glass. After researching, i came to the Samsung first time. Its already cracked after being told it was a strong glass and not even a year old. Also I've gone through 5 screen protectors: they slip off, crack randomly without falling, don't stick and just don't work with the curved sides. I'm really dissappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Look and Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only rating 3 because of the fact that, Samsung had promoted the bixby app. as to equal or better than Siri. My great disappointment is that Bixby it is not voice activated like Siri or Hello Google. Other than that great phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Best phone on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just made the switch from the iPhone to this Samsung. It's literally like night and day. The Samsung S8 lets you customize everything you want from what type of light you want on your display to making the screen smaller so it can be easier for smaller fingers. The best phone on the market right now from picture quality to the resolution when watching videos. You can also customize what video resolution you want. It's super quick and use friendly. Great for businessmen and women. The infinity screen is gorgeous. There are so many cool features and gadgets in the phone that is not on the iPhone there are literally too many to write out. Highly recommend for people to make the switch over!! It wasn't hard for me to get used to this phone. The apps are pretty much in the same spot as the iPhone applications and settings doesn't look too different than the iPhone settings. This phone is much more customizable to whatever your prefererences are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glaxay S8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked what the phone had to offer but In didn't feel the Verizon model had a great of reception as the iPhone did on Verizon, which is why I retuned the device to best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't link to my car's Bluetooth. This is a well known problem, and there is supposed to be an update available soon. Will return unless it is fixed in the next few days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disapointed no pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as expected . No pen stylus. Operates on limited resolution in order to save power. Ble daylight screen better than expected. Woul d wait for Note 8 with pen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone did not come with what was promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never by from samsung. I was promised $100 worth of accessories which I did not receive. Or get any discount for not receiving the merchandise. VERY DISAPPOINTED

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Want my Motorola Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing I had waited for the new Motorola Z force 2. I never have liked Samsung products, and never will. Need to get rid of this phone and get my Motorola back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it the better speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it the better speakers. And I'm disappointed that I'm still waiting for the Bixby feature and it's been well over a month since I got the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love mine, but my wife's had issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this one, but I'm having to send my wife's in for bad reception issues and I dislike the non- removable battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time for upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly two years needed to upgrade again. I like Samsung than iPhone but it slow down when times up- 2 years!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the second galaxy S8 plus phone that I have had. Both of the phones that I got have some kind of weird defect or glitch that everyone says that I fade out or cut out when I talk. I will be trading this phone off as soon as I can. My husband bought the small one and he doesn't have any problems with that one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Google listens to everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So android phones have their siri in ok google. Why when i go into setting and turn this off does it still listen?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just stopped working one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone and if it hadn't just died on me that one day I would have gone to a note 9

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so unit a little slow but for its time, works well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Android New User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part that boggles me is why buy a Samsung when all the apps are from Google Play Store? Why use Samsung when all my contacts are downloaded from GMail? Should have just bought a Google Phone. Coming from iPhone I am not impressed at all in how the phone operates and its lack of features to operate. Only thing better is more Apps from Google Play Store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very happy with phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed with size, thought phone would be wider than it is. Very slick and hard to hold on to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not much big difference from previous model And I kinda have problem with playing youtube

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much going on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are too many useless options and there are a ton of ads. Phone got a virus after 2 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fragil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the phone looks. Works great. Dropped it once. Screen already shattered in 25 days!

    No, I would not recommend this to a friend
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