Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $526.99

Customer reviews

Rating 4.7 out of 5 stars with 1982 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,982 reviews
  • Rated 4 out of 5 stars

    So far so good. . .

    |
    |
    Posted .

    While reviewing phones online, I noticed Samsung was giving this phone heavy discount due to their battery explosion problem last year. So I want to head and went for it just to see what it was like, even though I want to the HTC U11 because it is faster and smoother than the S8 if you watch reviews on the phones. Both are glass. Anywho, I'm Liking and enjoying the galaxy S8. It has a lot of neat features that are really discussed when researching. It even has a heart rate sensor next to the camera so you can take resting and activity heart rates. Just explore all the features you'll be pretty amazed. Bonus! You get a pretty decent pair of ear phones, which are way above in quality than the ones you usually get with phones. The Galaxy S8 also has a program that lets you set our program the listening experience design for your ears, meaning the phone gives you a hearing test of sort and adjust the settings to your hearing. Really nice feature .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .

    I bought this phone 20 days back & my love for the features & performance of my Samsung Galaxy S8 is increasing day-by-day. Awesome camera, excellent picture quality, great design... the list is endless. I LOVE THIS PHONE. I actually went to the store to buy a Google Pixel XL but the guys there changed my mind & definitely for a good reason. I wanted an Android & this was the best thing. I had read about Pixel but nothing about S8. I have no regrets of not buying a Google Pixel. Hope this phone continues to surprise me :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted .

    Migrating from a Galaxy S5 to a Galaxy S8 was much better than expected... improved performance, network and boot up time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

    |
    |
    Posted .

    I use it to track my health and good camera. I love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone upgrade

    |
    |
    Posted .

    Got the S8 to replace my 2+ year old S6 just as the S9 was coming out. I debated whether getting the already year old S8 was the way to go with the S9 just out, but I couldnt justify the huge payments on the S9 for a slightly better chip and a better camera, which I dont care much about. BestBuy had a great deal on the S8, and as I was still leasing my S6 through Sprint, I found myself paying more to lease the S6 than to purchase the S8. So it was a no-brainer. The phone itself is a huge upgrade, with a much better screen, slightly larger, with a lot more customization options and way faster. The lack of a true home button is annoying, but I've gotten used to it. The huge Bixby button on the left hand side of the phone (below the volume buttons) was also annoying as I was constantly hitting it accidentally. But that was solved when I shut off the annoying Samsung Bixby entirely. One other issue is the Calling Plus feature, which supposedly allows you to talk and surf (cellularly) at the same time (a la what you have been able to do on Verizon for years now). Unfortunately I found that if I turned that on making phone calls became pointless as after about 30-60 seconds or so either I couldnt hear the other party, or they couldnt hear me. Turning it off resolved the problem but failed to resolve the issue of why you still cant talk and surf on Sprint despite them promising it for years now. I suppose that wouldnt have been an issue if I was on Verizon, but I'm not. The phone otherwise is highly recommended and for the price a better option than the S9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone, held back by bloat-ware.

    |
    |
    Posted .

    Let me start out by saying that I am very happy with my GS8. It's an excellent phone that is responsive, has a battery that easily lasts a day, and plenty of (mostly) useful features. Not to mention the minimal bezels and brilliant screen. I'm not going to go on and repeat all the good things pretty much every online review says about phone. My issue with the phone is Samsung's notorious and pervasive bloat-ware. Some of it adds rather useful functionality, a fair bit of it is annoyingly redundant and actually takes away functionality in my opinion. An excellent example of this is that a url sent in a text will launch that page inside of the messages app. You are not able to launch the web page in a non-Samsung web browser. Sure, you could copy the url or utilize one of the options the app gives for you but I'm not a fan of being forced into using one app or being required to go through extra steps to use other apps that are available to me. It is one of the primary reasons I use Android phones. I hate that Samsung is emulating Apple in the their own, and largely redundant, apps. I know that boot loaders and various other apps exist that feature "workarounds" for much of the more annoying features (such as the Bixby butto, that even activates when the screen is off) but the button-mappers that I have tried work on either a delay or close the app that was launched and then launches the a different app. For me, the annoying bloat is (barely) better than the delayed response. Having said that, there are proprietary features I am largely a fan of such as the screen stay (keeps screen on while you're looking at it), the various ways to wake up and to unlock the phone, and the edge app and its various panels. I've only had the phone a little over a week now and I am still getting used to the minutia of how it works. So far, the good easily trumps the bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .

    Upgraded from a S6 to a S8 and I love it. Never used the finger sensor on the S6 cause I found it difficult to read my fingers but S8 was simple, read without a problem. The Iris is a great way to unlock the phone also, very easy to unlock and won't work with other people's Iris except yours(I tried with many people). There's one thing that does annoy me, the BIXBY Button on the side. It's too close to the volume button that I would accidently press it. But other than that annoying button, I am very pleased with my upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good...

    |
    |
    Posted .

    It's only been a week, but it's been fun getting to know my new phone. Coming from a S4 that was over 4-years-old but still running great, there wasn't much adjustment. Everything is just a little shinier, a little faster, a little newer. The screen looks so much smaller when you first pick it up, but as soon as it comes on...oh, man, beautiful and shiny. Liking the camera, but I don't necessarily understand the need for the Snapchat-like stickers. They are entertaining for the first 30 minutes, though. Pro mode is fun to mess around with if you understand that kind of stuff, but Auto mode is very easy to work with. I do worry about protecting this baby. I've got an OtterBox case on her right now, but they haven't figured out the built in screen protectors yet, so I've got an Amazon find on order for some of the more rough and tumble activities I find myself in. My friend's week old S8 has already found a pointy surface that cracked the corner of the gorgeous, curved screen, through a seperate, stick on screen protector. Besides that, I've been impressed so far, but let's see if I can make this one last 4 years, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery lasts

    |
    |
    Posted .

    This phone is great. My old S7 had to be charged constantly from the time I purchased it. I can use my S8 for hours without the battery depleting much. The phone takes great pictures. It is hard to find a screen protector. I had to go to several places to find one that actually works well (because of the edge). The fingerprint scanner it the best! My S7 had a fingerprint scanner that never seemed to work. The S8 fingerprint scanner is on the back of the phone. So simple to use and it actually reads my fingerprint the first time. I am not sure how much I like the home and back buttons. Sometimes it is hard to get them to show up at the bottom of the screen. In some apps it takes a few times to get the back button to work at all. Great phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .

    Things I love about the s8: Beautiful large screen that doesn't require a large phone. Samsung Pay is the biggest seller for me. It's the only payment system that works on both NFC registers and regular magnetic strip card readers. Retinal scan is cool but not that fast. Overall the phone is quite zippy. The Edge feature is more novelty than useful. Compared to the s7: I think the s7 was probably the perfect phone. The screen is quite a bit bigger than the s7. Also, the camera is an upgrade. The biggest downfall of the s8 is moving the fingerprint scanner in the back. It's awkward to use. I do miss the button on the front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the S7, but only just

    |
    |
    Posted .

    I got this to replace my well-used Galaxy S7. I'd had that phone for almost two years (I chose to upgrade early by three months due to a technical issue with the old phone). So far, compared to my wife's much less used S7 they're very similar, although I think mine's just a touch faster. I tried using the edge screen and quickly disabled it. The curved screen edge is more gimmick than useful IMHO, but maybe you will find it more to your liking than I did. The upgrade process was pretty painless thanks to them both being Samsungs, although my battery was pretty close to dead when I got it home after they transferred it for me at the local BB. I've not noticed any major differences with pictures although I understand the camera in the S8 is supposed to be better than the one in the S7. I did look at some of the other Android options out there, but since the Pixel is only with Verizon (and doesn't support Qi charging?!?!?!) I opted to just keep on keeping on. I have noticed the battery holds its charge much longer, but I suspect that would be true for any new phone compared to one that's almost two years old. So far, this phone has been rock solid and I've not dropped any calls (the reason why I upgraded early). Given the need and similar options, I'd get another one of these again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I upgraded from the Galaxy s5

    |
    |
    Posted .

    The Galaxy s8 has a lot of upgraded features from the s5 that I held for 3 years. I haven't explored everything yet but there is so much that this phone has to offer along with the speed of the apps and the internal memory features. I would recommend going on youtube as there are many videos that explain a lot of the upgraded features and how to set them up and access them. The camera takes very high quality pictures. For protection, the phone also offers fingerprint and face recognition features. The size of the phone is bigger than the s5 but not as wide as the s5 so it took a little getting used to. I also carry an iphone for work so it is nice to have both an android and an iphone because the android does some things better than the iphone. The android also works great with the google apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone compared to my old cellphone

    |
    |
    Posted .

    I formerly owned Samsung Galaxy S3 for way too many years. It took a beating literally; it even had a cracked screen, which this was the 2nd screen. The 1st was totally broken. I was thrilled to finally buy new cellphone Samsung Galaxy S8. Love the new features, esp Samsung Health, which I always use. Unfortunately, I was disappointed when S9 came out with much better camera features. I love taking photos. I'm still learning about my S8 but enjoy having a new cellphone, esp one that charges fast & the battery lasts all day. However, I would recommend moving Bixby button closer to the bottom edge of cellphone versus on exact opposite of the shut off button. Sometimes when I want to use Bixby, I tend to also press the power button on opposite side at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    Owned for more than 2 years when reviewed.

    Samsung does not disappoint when launching phones. My family has all owned iPhones and Samsungs and always come back to Samsung. Display is great, quality of the phone, touch features, google play, slimness of the phone, easy to navigate, can't ask for more. Some even allow to add additional memory (the best decision that Samsung could've made). These phones are great for any age! I've had this phone for 2 years now and still works and looks just as new (buy a case!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall... a great phone

    |
    |
    Posted .

    The display is supperb with the brightest setting too bright for any circumstances other bright Sun light. The lack of an IR blaster is disappointing in such an expensive and top-of-the-line phone. Audio quality with headphones, earphones or external speakers is outstanding. There is a quirk with the Contacts settings. The sort settings (first name or last name) work properly for the phone app but not for email/texting apps. I have not been able to get the edge lighting to work. This problem is apparently common according to many Internet reviews. The dedicated button for Bixby should be re-thought and perhaps eliminated. The button can be disabled or re-assigned using one of a few free apps. The phone itself is beautiful, but most people will put their S8's in a protective case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, but with 2 issues

    |
    |
    Posted .

    Initially I was very pleased with my Galaxy S8 phone. Many of the new features are fantastic. However, I've found two things I do not like about this phone. The first is when using swype for texting - this phone doesn't pick up on words I use frequently which makes proofreading and correction an absolute must when texting. My previous phone (S5) did a better job at recognizing popular swype patterns and inserting the correct word. The second and most bothersome issue with the S8 is the inability to customize notifications for individuals or groups of contacts. In March, when I first had the phone, it was possible to personalize each contact's notification for text messages. At the next system update, that feature was removed. Contact with Samsung proved futile as they have no plan to bring this feature back. If I could've returned the phone at that point without penalty, I would have. Those customized notifications make a huge difference for how I utilize my phone and are a major frustration to not have them available. Beyond those 2 items, it is a nice phone to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love love

    |
    |
    Posted .

    I have 2 lines and just upgraded them both to Samsung. These are the first Samsungs I've had as I've been an HTC user for the last 9 years. I can't say how much I am loving these phones. I got one S8+ and one S8. Love them both. The clarity of the screens is unreal and the things that you can do with them is unlimited (I can't wait till I figure them all out!) Definitely no regrets. The battery life is spectacular. Granted, I don't spend a lot of time playing games, streaming movies or anything like that. Just a lot of texting, email checking, internet, Pandora, some fitness tracking apps and facebook (your basic stuff) but I no longer have to charge it half way through the day. One full charge easily gets me through. The amount of storage is awesome, I will never use it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone and Samsung Rep.

    |
    |
    Posted .

    This phone is awesome the features it has are incredible and the camera I do not really know how to describe, it is so cool. The Samsung Rep at the Puyallup South Hill Best Buy was incredible he was very good at explaining things. If there is on bad thing I had to say about this phone it would be about Samsung themselves. They had a limited number of incentives i.e. ( the extra package for purchasing the phone for an additional $99. They should have given those out to the first 50 thousand that pre ordered the phones instead of the first 50 thousand that received their pre ordered phone with the time difference between the coasts the west coast people did not stand a chance in getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the Android crowd

    |
    |
    Posted .

    I have had Samsung for a few generations now, and just switched to Sprint after being with AT&T for over 10 years. Really like this phone, no delays in going from apps, pictures, and videos are sharp. Took me 10 days to figure out how to pair it to my smart watch, a 1st gen moto 360, but it works great now. The curved glass has taken me awhile to get use to, but all in all, I'm glad I stuck with Samsung, this phone is a beast. Can charge in just a little over an hour, lasts all day. I'm really enjoying listening to Pandora in my truck on my drive to work everyday, thanks to this new phone and unlimited data from Sprint. All my medical apps work great too at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted .

    Bought this for my wife who says she likes it. I had a slight issue with set up as I accidentally entered a wrong password during the activation process. The phone wouldn't allow me to get back to that screen and ended up continuing set up without activation. After contacting Sprint I learned that simply doing a restart got me back to the activation screen and everything was fine from there. I recently got the HTC-U11 and am very happy with that as I had less issues during set up. My wife is still figuring out how to change some things on the S8 as by default the clock stays on. If you're a Samsung fan I'm sure you'll be happy with this phone, but personally I'd still recommend the U11. After we spend more time with this phone I may come back here and update this review.

    No, I would not recommend this to a friend