Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,219 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never a problem with Samsung!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Samsung phone I've had and I enjoy it very much. It's easy to use, has great features and looks great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Samsung phone I ever bought awesome picture and Camera easy to you at use and Superfast everybody should buy one today

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung does it again!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife to replace her Google Pixel. She's loving it! The picture is much clear we think then the Pixel. The only downfall is that it probably won't receive as many Android updates as the Pixel series does. Samsung' not very good at that. Still...great phone. Highly recommend it. Battery life is great, sound is great and has a lot of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing deal at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided great deals on Samsung S9 and very much impressed with the phone. Always, samsung rocks with their solid performance and camera quality. I was little disappointed with the battery life of the phone. By mistake will click the side button turn on Bixby. It is very annoying at certain movements. Otherwise, the phone is absolutely fantastic. Samsung again made a great phone with a good value for money and making new customers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great deals on phones at Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at the S8 or S9 and with the plan I have, the S9 was only 80 cents more expensive so I went with the S9. I've been an android user for over 5 years now and this phone works great. My only gripe is the camera. I got this phone so I could take pictures of animals and low light photos. Any movement at all, even slightly, the camera catches it and most of my pictures come out blurry. Unless I'm taking a picture of something completely stationary, I can get a great picture. The camera quality is mostly good, but the movement is an issue for me. I need a faster shutter speed. Overall, I'd recommend the phone, but I have to cut one star for the camera quality. I'm honestly hoping this is just 'user error' and I can somehow fix it by adjusting the settings, but I was hoping for more out of the camera in low light and slight movement.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Beautiful resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone, its really fast, takes amazing pictures and the screen size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Nice phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate getting new phones. But my Samsung Galaxy S 7 wasn't holding a charge, memory was almost full, and it was just TIME to upgrade. Techs helped me switch over. Also had to go to the Sprint Store for help. But now that everything is transferred and in working order, it's nice. Great camera. Still figuring things out... learning curve...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I'll always be a galaxy girl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the galaxys have come out, that's the only phone I've purchased. Each one gets better and better. Super sleek and user friendly. the camera is amazing because lets face it who carries a camera around anymore. I was recently at a wedding and the pictures I took of the bride were better than some of the professional ones. I always look forward to what they come out with next but I love my phone for now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    2nd one I own for a second number

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in love with it. great battery life, great pictures, easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S9 is a perfect-sized phone with a fantastic camera and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Screen is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great. The performance is quick and smooth. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my wife, son and myself. Great phones. Had them for 1 1/2 years now and never a problem. I realize they are now a couple generations old but they still work like a champ. Plenty fast for everything you could want to do on a phone and with the latest firmware upgrade the camera functions are amazing. Love Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone with all the bells and whistles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped from the galaxy s4 so I am pretty impressed with my new phone. As someone who watches alot of videos on the phone I have to say the speaker is AMAZING! Camera takes beautiful pictures and the interface, though different from my old phone is easy to navigate and intuitive to use. Battery lasts a LOOOOOOOOOOOOONG time. So far i love it. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I faced the battle of, do I get an iPhone or stick with Samsung... so happy I stuck with Samsung! Battery lasts a long time, can go underwater, and I feel like the glass doesn't break as easy as the iPhones do. The camera takes amazing pictures with little lighting needed. Great pics and vids, so crisp and clear. Now I need Samsung to come out with a smaller watch please!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water resistant feature is great, since I have kids. It already has a drop resistant feature as well, but its always a good idea to have a case. The phone holds alot of space, takes great photos. The screen isn't too big or too small. The "Bixby" voice is nice when you want to hands free call someone, send a text or just check the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last all day long. Camara is great. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Solid Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing, the colors are bright and vivid. The size is great, the rounded edge of the galaxy fits nice into your hand and easy in your pocket. The camera.... Samsung for the past IDK 5 years has lead with features such as water resistance, camera, wireless charging, external memory (except for the 6.. that was a mistake). Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy S5. This 9 is awesome! Love the blue light feature, so watching Hulu at night doesn't kill my eyes! New ringers and alarm sounds are more pleasant. Everything moves faster. Camera is super sweet! I've only had it 1 week today, and I already know how to use everything, because its system is similar to old galaxy phones. :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome Speed and Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast, perfect size and takes great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic. It is fast and has a great looking display. The size is good, it slips into my front jean pocket with ease. The battery life is outstanding, it easily lasts the day with normal usage. Right now I show 60% battery remaining and it's been off the charger for 22 hours. I am really glad I decided to get this phone.

    I would recommend this to a friend
Sponsored