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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,219 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Good bye iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6s plus and never going back. This phone is so fast and easy to use. I though switching to Android would be difficult to get used to, but it's not!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Another great phone from Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife's Christmas present. We've been using Galaxy phones since the Galaxy S2 was released. This was a big upgrade from her Galaxy S5 that she had before. It performs very well and the camera is great. The interface is consistent with what she is used to from Samsung, so that is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the new Samsung S9 from BestBuy and couldn't be happier with my purchase. The phone is fast, easy to work, and has all of the features I was looking for in a smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great battery and screen with some drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've owned any of the Galaxy S series this is a good improvement on that line in terms of battery life and screen quality. The curved screen is quite cool. I do HATE the Bixby button which is placed just slightly below the volume controls (confusingly close). The bixby assistant has generally proven useless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    LIL SISTA IS LOVING IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She upgraded from the s8 and informed me it was worth totally it. The camera is better, it's faster, and the fingerprint reader and headphone jack are still available! =)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an apple phone for 10 years and my husband finally made me switch to samsung android.. love it! Great quality phone, camera and battery beat my old iPhone 7 hands down

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    much better than the S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great camera so far. Disappointed that they changed they charging cord end. With 4 phone in the home it was very convenient not to purchase car chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best screens on the market but the battery could still use some work. The phone is very beautiful designed and the black looks very sleek. I love it. The speakers and the camera are also phenomenal on this device. The OS could still be upgraded but that comes with buying Samsung devices!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the phone as a replacement for the 6 and it is a great upgrade. Charging is faster and the charge lasts longer and the camera is incredible. A++++

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim size is easy to hold and the navigation is really good. The color quality of the camera is great. Much better than the Galaxy Note 4. Great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the S9. Upgraded from Note %, which I was also happy with, but there is no comparison. The phone size, battery life, and camera are excellent. Good job Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Shiny new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 is nice. The battery gets me through most days without a recharge. The button at the bottom os gone but so easy to access the on screen "button".

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's not too big and it is such a cute color. The camera is phenomenal! The speed of the phone is cool too. I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in asking for an older phone... but wound up taking home my S9, Its been great.. great speed, and Super Amazing Camera and Video Recorder... NO COMPLAINTS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S9 its lite. The battery last so much longer. Screen is a nice size much bigger then my s6. Which I loved very much. But I love this one now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new galaxy is operationally very similar to the others. However. The camera is awesome and it has some awesome new features, like making yourself a GIF!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    This is a great Samsung phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With upgraded features from the Galaxy S8, this phone has a great camera, is easy to use and the Sunrise Gold is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the camera. Takes great pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my hand shake could not take pictures. This phone takes away the shaking and I get great pictures now. Phone and apps are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're ready for an upgrade and not ready for the price of the 10, this is a great alternative. Picture quality, sound, speed, all 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced my aging s6 edge-what a difference! The processor is faster than my home PC and the camera is the best I've used in a smart phone.

    I would recommend this to a friend
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