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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,219 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is super smooth running, the camera is excellent, so many options for taking pictures. Video streaming is excellent, best galaxy phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    4.75 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem for me is that the screen is too sensitive. The size is great and I wanted at least 64 gigs so that it would not be outdated to soon.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    really good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is really fast and really good. I think there is a lot of storage but if u don't u can just get an extra storage hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes lovely photos. Love the sleek design and I always buy my phones at best buy rather than going to sprint. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go to an iPhone. Galaxy is the best and the S9 does not disappoint. Super fast processor, superior camera and easy to use all functions

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my daughter and she loves it. It's the perfect size, works great, and it's super fast. I would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    All good. Bought it for the sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features and performance a big improvement. The sound is very good so use it at hotels when travelling instead of bringing extra equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its one of the fastest mobile device I have owned. Love the sleek look. Doesn't get any better especially for getting this on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've owned yet! Much faster than my S7 was. Camera for stills and videos is excellent! Sound is good! Picture is good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great. It is lightweight but so far very sturdy for my teenager. It holds a charge well and has tons of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was overdue and the speed, features, and ease make it well worth it! Cool color blue as well! Thx mobile team as well for set up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother n law who was able to easily use the phone after a day. Very user friendly and takes awesome pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best. Phone. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded for my Galaxy S7. Night and day. Best phone I've ever owned. Awesome camera, and tons of storage with an external SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, wonderful features for picture taking, very easy to handle. easy to use. quality display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Gorgeous and long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is beautiful. The battery last about 6 hours of constant use for gaming and videos and over 12 with my normal usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my Samsung due to battery issues, this phone is faster, lighter and the camera is much better (with more features).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    excellent camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're looking for a phone with a great camera and battery life this is it. takes beautiful pictures even in low light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size. I love the options it offers, easy to use, easy to understand directions. ONE OF THE BEST PHONES YET

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and weight. Take great pictures. Still learning about the phone but is easy to learn even for older adult

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an incredible camera, fantastic battery, and pretty much everything you would want/expect from a smart phone

    I would recommend this to a friend
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