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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,219 reviews
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung phones for over 6 years and love them.... this is no exception and has more features than the S8 I traded in. I love the slow motion feature for playback of videos. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this phone and I'm coming from an S7. The phone is much sleeker and faster. Everything is processed really quickly. I would get a case for it because the phone is slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love everything about my Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still discovering new things a more reasons everyday to love my new Galaxy S9. Beggining with the amazing new color, the awesome camera, the sounds... and every feature... this phone is just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall outstanding phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. A lot of hidden features that makes your phone stand out from anyone else's. You can do a lot of design to make it unique to you. Camera is great and graphics are smooth. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with my new Samsung Galaxy S9. I loved my Samsung Galaxy S7 but this definitely has tons of new features that I like finding and some of the features of the old Samsung Galaxy phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a huge fan of these phones since the beginning. This phone is awesome. Looks/feels great and has some added improvements over the past phones to include the sound (dolby atmos) and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded from S7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that is much improved is the camera. Great new Android features. Great upgrade price from Best Buy. I didn't need to upgrade to the newest S10 to get a good boost.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of given this phone 5 stars but I've noticed that my phone has a few glitches. I get a notice that my phone or my phone port is wet, but it hasn't been anywhere near water and I get that when I plug up my phone at home and in my office but only if I unplug it from the wall first before unplugging it from the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes a licken and keeps on ticken. Highly recommend because it holds hundreds of pics, videos, and apps with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera! Great Pics!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't normally one for taking photos with a phone, but after using the camera on my phone for the first time, I was hooked. Pictures come out as good as a professional photo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Iphone guy but needed a phone for my work, decided to give this a try and its a great... will i convert away from apple no but was pleasantly surprised with this device

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awsome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other phone I disliked when I bought it, but broke it within a week. So I was stuck with it for 2 years. I was so happy when I got this phone. Its a 1000 times better. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera. Battery last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S8 comes in really nicely packaged, as for arriving at your home its encased in a cardboard box but the actual Galaxy S8 box is nicely placed in it with bubble wrap and a cushion to not damage the content. The actual box that the phone comes in is really nice, displaying the "S8" logo really nicely with its blue filling color, bonding with the black box beautifully. It really got me excited just pulling the box open, and seeing the phone right in front of my eyes. Pulling out the phone you get several items and all of them are packaged beautifully. Truly does feel like a premium phone comparing it to several budget phone boxes.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy S5. Of course there are differences, but many functions on the S9 seem to have hair triggers that take me places I don't want to go. Also the icons keep moving on their own. Bixby seems unnecessary, therefore I do not use it. The case is pretty but slippery, so I am buying an aftermarket case for it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality in pictures. Apps are easier accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my young adult son on sale. the phone is great, he loves it and he has had it for over a year now and is still functioning properly and still fast.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Great phone, excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this phone. Still learning to use. Different from iPhone 6 I had for several years. Really like the memory expansion feature! Much better than fixed memory in iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a flagship phone, this Samsung Android device does not disappoint. It is very sleek and fast and rarely has any problems unlike other cheaper phones. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster phone with great low light camera, great item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone, great handling beautiful features, the only thing screen shot is hard for me. Other than that I'm happy with my new phone

    I would recommend this to a friend