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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,219 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my wife's s4. She loves it since she takes a lot of pictures and has a really good camera built in even in low light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as good as the Samsung 10. Job got it for me when my client broke it. Really useful and stores a lot of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my son. He is able to use all of the most current apps. He is happy with sound. Battery charges fast and has long life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my wife and son. They are great phones with fantastic cameras and screens. Sprint deal was way too good to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my J3 with this S9 and i can see how much more improved is this phone, excellent camera, lots of app, really a smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Never swayed once started w/Galaxy S series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had Galaxy S series, only model I would consider changing to would be the Note. Just a rock solid, fast, dependable phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it again. S9 is awesome phone bright, emoji are ok could be better. Camera is best there is out there. Love coral blue. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best part the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s9 is alright. It takes some getting used to. The camera is awesome. Crystal clear pics. Only draw back, is if you like cute unusual, bling cases, they seem to be hard to find. There’s just about everything you can imagine for IPhone, not a lot for Galaxy s9.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT PHONE. KEEPS CHARGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear phone. good camera, like color. Works fine so far. PICTURES AND ALL PHONE NUMBERS DID NOT TRANSFER. This is the negative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my elderly mother and she seems to really like it. She's not the most tech savvy but it's very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is unreal! The response time is incredible and it's still small enough to fit nicely in my pocket. This was a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S7 and this S9 is so far advanced then my previous phone. Not sure the S10 would be much better with savings on S(

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love this Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, but not a fan of the volume buttons. They are pretty flush with phone, I guess I just need to get used to it. And I think these are higher on the side than my last Galaxy 6 actives were. But overall love the phone. Takes great photos and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I openly admit that I am not a connoisseur of phones and use only about 15% of the features available on modern phones. With that said, I do like the S9 here because everything I need is accessible and customizable in a few easy finger-taps and, thus far, it has been without glitches. I listen to "lossless" audio (FLAC files) and Google Play Music supports these as well as their tags which is the predominant feature that drew me to the Galaxy phone (as opposed to the iPhone which does not support FLAC).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone all aroind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it isn't that much different than my S8bbut the camera is better and I haven't had any issues with all the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I upgraded from a 4 to the 9, yes I said 4. This phone has great photo qualities and is easy to function.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is similar but superior to the previous samsung galaxy phones I have owned of the years. Each phone gets better than the last one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S9 is a very versatile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Galaxy S9 for about 2 weeks and still getting familiar with it. Many great functions, easy to use. Big upgrade from the S4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has worked great so far. It has been nice to have a good battery and nice phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung fan and this phone doesn't disappoint. It's a little narrower than the older phones, perfect for my small hands.

    I would recommend this to a friend